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Influx provides Support as a Service for brands and tech companies. This includes an entire operation available on demand: agents, management, training, QA, data, and insights.
We are looking for detail-oriented, thoughtful, and customer-centric individuals, with proficiency in the German language, to join our Kenyan team. You will be tasked with answering customer questions and need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem.
Benefits
Skills
Duties
Attributes
Job Description/Requirements
Influx is a fully remote, global leader in ‘Support as a Service,’ elastic, pay-as-you-go support teams. Influx is a fast-growing company with operations across the globe. We are passionate about efficiency in delivering customer support for our clients and we welcome others with the same passion for streamlining processes to join us.
Key Responsibilities
What we are looking for
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