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  • Posted: Feb 9, 2021
    Deadline: Not specified
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    Influx provides Support as a Service for brands and tech companies. This includes an entire operation available on demand: agents, management, training, QA, data, and insights.
    Read more about this company

     

    Customer Support Agent.

    Duties

    You’ll be tasked with answering customer questions. You’ll need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem.

    Tasks include:

    • Diagnose and solve the customer’s’ problems
    • Communicate effectively via email and chat with our customer
    • Coordinate effectively with peers and your manager
    • Contribute to a high-performance and friendly workplace culture

    Requirements

    All levels of experience welcome!

    What we’re looking for:

    • Excellent written and verbal English communication skills
    • Strong problem-solving skills
    • Team player

    Benefits

    • The flexibility of working from home without having to go to the office
    • Work with clients in the USA, EU and elsewhere
    • Extensive opportunities to learn from, and work with, high-performing colleagues
    • Career opportunities! We’re a fast growing startup with roles and positions to grow into

    Method of Application

    Interested and qualified? Go to Influx on influx.com to apply
  • Send your application

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Average Salary at Influx
KSh 42K from 1 employee
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