Dealer – Foreign Exchange Sales at DIB Bank Kenya Limited (DIBBKE)

Ref. No. Ref. No. DB/FX /010/20

Key Responsibilities

• Drive the agreed forex sales strategies for existing and potential clients across the various segments in line with bank policies.
• Ensure regular interaction with clients, quote competitive rates and ensure 90% retention of existing clients and attract new ones for repeat business as per bank’s client's acquisition strategy.
• Drive Treasury strategy towards margins and volumes management for various client segments and carry out periodical business analysis to ensure sustained profitability and growth of business.
• Take a leading role in gathering and dissemination of market information and any business intelligence to both internal and external clients to proactively increase business and add value to clients’ dealings with the bank.
• Proactively surpass customers’ expectations which should result to repeat business.
• Track performance on daily basis, monitor the booking of forex transactions into the bank’s core banking system to ensure accuracy of daily performance report for the sales unit and monitor any trends or improvements needed with the Treasury team.
• Work closely with Treasury back office and Finance departments to ensure accuracy of the MIS reports, that includes client’s data, business segments, and use the same to proactively drive the Forex sales business.
• Drive Segmented FX sales and provide custom made solutions to specific clients in the various segments. Make use of Telephone and physical customer calls to enable sales stimulation.
• In liaison with other teams in the bank, drive the marketing plans for treasury business and ensure feedback received from clients is used internally to drive improvement as well as improvement of client’s royalty due to better services.
• Ensure constant liaison with other business units, arrange regular training on Treasury products where necessary, arrange joint business visits to the existing and potential clients and grow business.
• Ensure adherence to regulatory requirements on a daily basis.

Job Specification

Education

Basic Education:

• University graduate preferably in Mathematics, Economics or Business related.

Training/Skills

• Training / Skills Conversant with MS Office, Financial Calculations, projections and ACI Dealing certification. Good presentation and negotiation skills.

Work Experience

• Minimum 3 years in a busy Treasury department.

Competencies

• Fully conversant with Reuters, Bloomberg and other financial systems; Central Bank guidelines; ALCO, Credit and Market Risk policies; reconciliations and marketing skills.
• Understanding of Sharia’s principles and guidelines.