Debt Recovery Officer at Kimisitu Sacco

Job purpose:

• The incumbent is responsible for notifying members on their loans in arrears i.e., substandard, doubtful and loss follow up and advising the members on loan repayment modes.

Key Duties & Responsibilities:

• Analyze a list of members in arrears monthly based on the number of missed instalments.
• Communicate to members in arrears informing them of amount in arrears. Follow up through phone call and SMS’s.
• Working with the members on agreed payment plan, send reminders before the agreed due dates.
• Answer queries and offer advice to the members.
• Refer cases for restructure to Credit Officer.
• Prepare monthly reports: Collections received, all follow ups done, Commitment dates agreed on.

Knowledge: Qualifications & Experience

• Minimum KCSE C plain
• Diploma in Co-operative Management, Business Administration, or equivalent qualification.
• computerized accounting systems
• Two (2) years’ work experience