Demand and Supply Planner at Inchcape Kenya LTD

In this position, you will ensure:

Demand & Supply Planning

• Develop demand forecasts by part number (SKU), model, and branch using historical consumption, service activity, unit population in operation (UIO), and seasonality
• Capture and validate national demand inputs from Service, Parts Sales, and Key Accounts, including planned maintenance, campaigns, and customer requirements
• Translate demand forecasts into replenishment plans aligned to lead times, stocking parameters, and branch demand requirements
• Raise and track purchase orders with OEM and suppliers through to receipt, ensuring alignment with demand and supply priorities
• Manage back orders, substitutions, and supersessions in coordination with OEM to minimise supply disruption
• Prioritise urgent requirements (e.g. warranty, VOR, and critical breakdowns) through expedited planning and supply actions

Inventory & Availability Management

• Maintain stock levels aligned to availability targets, inventory turns, and working capital requirements
• Monitor and manage slow-moving, non-moving, and obsolete inventory
• Review and maintain stocking parameters (min/max, reorder points, safety stock)
• Drive inter-branch stock balancing to improve national availability
• Ensure availability of parts to support workshop operations, field service, and warranty requirement

Parts Data & Demand Governance

• Maintain parts item master and price files, ensuring accuracy of pricing, costing, and alignment
• Coordinate with Finance and Warehouse Teams to ensure accurate goods receipt (GRN), costing, and margin alignment in line with procurement values, landed costs, and pricing structures
• Maintain accurate part-to-model mapping, supersessions, and alternates in Autoline, and support standardisation of parts identification processes across Service and Parts teams
• Validate and align demand inputs with unit population in operation (UIO), service intervals, failure trends, and parts strategy (critical stock, fast movers, and campaign requirements)
• Analyze consumption patterns to improve stocking decisions and reduce misidentification risks

Supply Chain Coordination & Cost Optimization

• Coordinate with OEM, and Internal Logistics & Procurement Team to drive supply reliability, optimise inbound flows, and reduce lead times
• Recommend shipment modes (air vs sea) based on urgency, cost, and demand priority
• Monitor inbound shipments and escalate risks affecting parts availability
• Support shipment consolidation to improve freight efficiency and cost competitiveness

Reporting, Coordination & Continuous Improvement

• Prepare reports on forecast accuracy, stock levels, fill rate, ageing, and back orders
• Capture, track, and analyze national lost sales to identify demand gaps and missed revenue opportunities
• Use lost sales data to refine forecasts, adjust stocking parameters, and improve parts availability
• Ensure accurate and consistent recording of lost sales across Service, Sales, and Parts teams
• Highlight risks relating to stock-outs, excess inventory, and supply delays
• Coordinate with Service, Sales, Warehouse, Finance, Procurement, and OEM on planning and stock matters
• Drive improvements in forecasting accuracy, replenishment discipline, and inventory control
• Ensure compliance with internal controls, OEM requirements, and company policies
• Ensure all planning, ordering, and reporting documents are accurately maintained, filed, and securely stored in line with company policies and audit requirements

About You

To be successful in this role, you would need:

• Bachelor’s degree in Business Administration (Purchasing, Supply Chain, Logistics), Engineering, or a related field
• Professional certification in supply chain or inventory management is an added advantage
• 3–5 years’ experience in demand planning, supply planning, or inventory management
• Experience in automotive, machinery, or spare parts environment is preferred
• Exposure to OEM-driven supply processes is an added advantage

We offer you

At Inchcape, we’re shaping the future of mobility, and you’re invited to shape it with us. You’ll join a collaborative culture that values wellbeing, growth, and inclusion. Through impactful work, ongoing development, and global and local rewards, we create a workplace for people to succeed and fulfil your aspirations.

Enjoy a comprehensive remuneration and benefits package, such as:

• Competitive remuneration
• Group Life & Medical plan
• Pension/Provident plan
• Variable pay package
• Exposure to dynamic and collaborative work environment enabling
• Continuous learning & development opportunities