Demand Manager at KCB Bank Kenya

The Position: 

Technology Relationship Management department serve as the linkage between the Technology Division and the rest of the Bank at all levels. The Department foster communication and champion a culture of collaboration, innovation and outcomes between Technology and other teams. It serves as the lead in enabling the Bank to achieve their objectives through the effective use of Technology.

The role holder will work with Business Units Leads, Scrum Masters & Project Managers and applicable Governance bodies (e.g. Strategy, Change) to ensure that the demand pipeline is relevant, appropriate, entirely aligned to the Group’s Strategy. She / He will subsequently facilitate a joint effort to ensure that initiatives/changes/Projects are suitably prioritized, and that resources are duly

Key Responsibilities:

• Work with the Senior Manager Demand Management, in alignment with Change Governance, to develop a suitable Framework and Methodology for prioritizing initiatives & changes to achieve strategic and architectural alignment, as well as execution materiality
• Play an active role in the Group’s Strategy Planning, evaluation, and workshop engagements, and use its output to facilitate prioritization of the demand pipeline to assigned business divisions.
• Periodically review the Portfolio mix to report on and assure management on the execution of strategic initiatives and others in view of available capacity.
• Monitor the progressive delivery plan of business initiatives for the fiscal year with committed delivery timelines and associated resource plans for communication through the divisional relationship managers
• Support the Senior Demand Manager to provide ways and means to optimize the delivery pipeline providing stakeholder visibility and ensuring efficient delivery.
• Manage the stakeholders to entrench Agile Change management process and monitoring the performance of change against expected benefits.
• Collaborate with Change Evaluation Analysts that will assist in validating data for all Group Initiatives

The Person:

For the above position, the successful applicant should have the following:

• Bachelor's degree in Computer Science, Business Technology, Statistics, or a related field of study
• Professional qualification in ITIL Foundation and Project Management (PRINCE2, PRINCE 2 Agile, PMP, SAFe Agile).
• A minimum of 6 years’ experience in Technology.
• 6 years’ experience in at least two IT disciplines such as (Project Management, Service Management, Agile Software Delivery, IT Governance, and IT Support in a multitier environment).
• 4 years’ experience in Technical and Business Analysis.
• 3 years’ experience in project management and reporting.
• Prior working experience in Project Management