Deputy Director, Corporate Communication at Kenya Plant Health Inspectorate Service (KEPHIS)

KPH/DDCC/1/24

Job Specification

Duties and Responsibilities:

• Overall supervision of all human, financial and material resources of the department;
• Overseeing the development and implementation of a brand manual for the Service;
• Developing and ensuring compliance with the corporate identity of the Service;
• Overseeing the development and implementation of a communication strategy for the Service;
• In charge of formulating and implementing creative communication strategies and public relations programs;
• Overseeing the regular update of the Service’s website;
• Overseeing the promotion of a positive corporate image of Service to the public through promotions and campaigns;
• In charge of all public relation activities in the Service;
• Overseeing the branding and promoting the Service nationally and internationally;
• Building synergy and enhancing collaboration between the public sector and private sector institution;
• Identifying and creating good working relations with all possible development partners;
• Managing and appraising departmental staff and identifying their training and section needs;
• In consultation with the MD, managing and handling all negative publicity about the Service; and
• Overseeing management of customer complaints in the Service.

Person Specification

For appointment to this grade a candidate must have:

• At least ten (10) years’ experience in Corporate Communications in the public or private sector, five (5) of which must be in a management position;
• Bachelor’s degree in Journalism or mass communication, public relations or its equivalent from a recognized institution;
• Master’s degree in Journalism, Public Relations, Mass Communication or Social Sciences from a university recognized in Kenya;
• Management course lasting not less than four (4) weeks;
• Post Graduate diploma in Journalism, mass communication or its equivalent from a recognized institution; if the degree is not in Journalism or mass Communication;
• Professional qualification and membership in a professional body in good standing where applicable;
• Proficiency in computer applications;
• Compliance with Chapter Six of the Constitution of Kenya.

Skills

• Proficiency in computer applications;
• Communication skills;
• Interpersonal skills;
• Report writing skills;
• Negotiation skills;
• Problem solving skills.

Competencies

• Ability to work under pressure;
• Ability to work independently and in a team;
• Ability to multi-task and prioritize work;
• Demonstrated ability to implement Quality Management Systems.