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  • Posted: Aug 1, 2022
    Deadline: Aug 16, 2022
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  • Kenya Medical Supplies Authority (KEMSA) is a state corporation under the Ministry of Health established under the KEMSA Act 2013 whose mandate is: Procure, warehouse and distribute drugs and medical supplies for prescribed public health programs, the national strategic stock reserve, prescribed essential health packages and national referral hospitals ...
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    Deputy Director, Customer Service County HPT Supplies

    Job Ref. No KEMSA/CS/2022/002

    Scope of Work /Duties /Responsibilities

    • Managing orders and marketing function.
    • Coordinating and monitoring the activities of Customer Services Teams comprising Regional Sales & Marketing Executives and the County Sales Officers.
    • Reviewing county orders and order refill rate reports.
    • Obtaining and responding to feedback from the County Health Teams involved in drug management at County and National levels on product requirements/ performances and service levels.
    • Ensuring county HPT Supplies team is properly trained in Policy and Procedures, customer services Techniques, Product Knowledge and Training on Rational drug use.
    • Relaying relevant quality related information to QA Manager.
    • Liaising with the HPT team on commodity management from a customer services perspective.
    • Conducting regular market surveys and monitor the same.
    • Obtaining monthly receipts, usage and stock holding for national health facilities.

    Qualifications

    • Bachelor’s degree in any of the following Marketing, Commerce, Pharmacy, or other business/ Health related field from a recognized institution
    • Master’s degree in either Business Administration, Marketing or any other equivalent qualification from a recognized institution
    • Membership to professional body or Association in good standing where applicable;
    • Management Course lasting not less than four (4) weeks from a recognized institution; and
    • Demonstrable understanding of the public sector pharmaceutical market and how the public health sector supply chain operates;
    • Proficiency in use of MS Office applications and ERP platform; and
    • Fulfil the requirements of Chapter Six (6) of the Constitution

    Experience

    • A minimum period of ten (10) years in relevant work experience and at least three (3) years in a Supervisory position in the Public Service or Private Sector.

    Method of Application

    • Interested candidates are required to submit their duly filled application forms (available on https://www.kemsa.co.ke/download/application-form/) in either hard or soft copy formats marked / referenced ‘Job Ref
    • Application for the specific Position should be stated .
    • Hard copy applications to be enclosed in plain sealed envelopes marked / referenced clearly as above.
    • Interested candidates should not indicate their names on the envelope.
    • Please note that successful candidates will be required to submit certified true copies of certificates, testimonials, a detailed CV, and MUST fulfill the requirements of Chapter Six of the Constitution of Kenya 2010 and will be required to attach copies of the requisite documents during interviews.
    • Hard Copy Applications can be submitted physically or sent via postal mail and addressed to:

    Chief Executive Officer
    Kenya Medical Supplies Authority
    Commercial Street Industrial Area
    P. O. Box 47715 – 00100
    NAIROBI, KENYA

    • Soft copy applications can be sent via email to [email protected]
    • Online applications can be submitted via www.careers.kemsa.co.ke All applications should be submitted and received on or before: 17:00hrs on August 16, 2022.
    Interested and qualified? Go to Kenya Medical Supplies Authority (KEMSA) on careers.kemsa.co.ke to apply

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