Deputy Director, Quality Assurance at National Quality Control Laboratory (NQCL)

Job Specifications:

The Deputy Director Quality Assurance will be responsible for the following functions:

• Develop, review and implement policies, strategies, guidelines and procedures for sample management and client services;
• Provide oversight and verification of quotations, methods of analysis and request forms against the analysis undertaken in the Laboratory;
• Coordinate receipt of samples or consignment and ensure conformity to the set regulations and procedures;
• Ensure an optimal and appropriate working environment and the necessary infrastructure and equipment for access and storage of samples;
• Establish and maintain a data repository/ inventory of Manufacturer’s methods and validation data, client samples, clients listing, costing, certificates among others;
• Ensure data security, protection and tracking through the Laboratory information system;
• Advice on the invoicing for services rendered;
• Prepare samples for issuance to analysts and co-ordinate the labelling, prioritization, and distribution of samples to different Units;
• Ensure proper disposal of samples in accordance with all applicable procedures;
• Ensure safety and compliance to the regulatory requirements, standards, laws and licensure in operations;
• Build capacity through inductions, training and mentorship of personnel in sample handling and client management;
• Undertake performance management of the department including performance contracting and appraisal;
• Develop and manage budgets. procurement plans and workplans for the department;
• Ensure efficiency in the day-to-day operations of the sample management facility and co-ordinate administrative and technical matters; and
• Handle client queries and complaints relating to technical matters.

Person specifications:

The following are the recognized qualification; for the purpose of this Career guideline:

• Cumulative service period of fifteen15 year’s relevant work experience three (3) of which should have been at a management level or in a comparable position.
• Bachelor’s Degree in Pharmacy, Biochemistry, Analytical Chemistry, Environmental Health or its equivalent qualification from a recognized institution;
• Master’s Degree in any of the following Pharmaceutical Analysis, Pharmacology, Microbiology, Biotechnology, Pharmacognosy and Complementary Medicines or its equivalent qualification from a recognized institution;
• Certificate of Registration as a Pharmacist from Pharmacy and Poisons Board;
• Membership to a relevant professional body;
• Valid practicing license from Pharmacy and Poisons Board;
• Leadership course lasting not less than four (4) weeks from a recognized institution;
• Certificate in ISO 17025 from an accreditation body;
• Certificate in Occupational Safety and Health;
• Proficiency in computer applications; and
• Fulfilled the requirements of Chapter Six (6).0f Constitution of Kenya, 2010.