Deputy Director, Registration and Compliance at The Social Health Authority (SHA)

Qualifications, Skills and Experience Required:

• Fifteen (15) years of cumulative service period of relevant work experience, with at least three (3) years at Assistant Director, Registration and Compliance or comparable.
• Bachelor’s Degree in Commerce, Accounting, Business Administration, Finance or Economics, Business, Medicine, Social Science, or Pharmacy equivalent qualification from a recognized institution.
• Master’s Degree in Strategic Management, Finance, Business Administration, or equivalent qualification from a recognized institution.
• Member of the relevant professional body, where applicable, and in good standing.
• Certificate in Leadership Course lasting not less than four (4) weeks from a recognized institution.
• A valid practicing license, where applicable, from a recognized institution.
• Proficiency in computer applications.
• Demonstrated merit and ability as reflected in work performance and results.

Responsibilities:

Job Description: 

• Coordinating the empanelment of licensed and satisfied health providers and health facilities to ensure compliance with the SHA Act, regulations, and relevant guidelines.
• Coordinating registration of beneficiaries and ensuring the process is efficient, transparent, and inclusive.
• Monitoring compliance with the SHA Act and related legislation across all operational activities and providing strategic guidance.
• Developing, implementing, monitoring, and reviewing sustainable operational strategies for registration and public education and awareness.
• Liaising with the Strategy and Planning team to develop, implement, and review SHA policies related to business process re-engineering for optimizing value for money in healthcare service purchasing.
• Engaging with stakeholders in the Public, Private, and Sponsored Programs Sectors to identify and optimize membership registration opportunities.
• Collaborating with County Governments and other potential partners to ensure all respective county residents have SHA membership.
• Overseeing stakeholder engagement activities to enhance the achievement of set targets in member registration and revenue collection.
• Developing and implementing performance-based contracting methodologies, including performance indicators, quality indicators, contract monitoring, and payment terms.
• Coordinating the production and dissemination of all monitoring and evaluation reports, including statistical reports.
• Ensuring the implementation of policies and strategies for effective and efficient clinical audits.
• Developing methodologies for strategic and operational planning, including health needs assessment, risk assessments, and progress monitoring against strategic objectives.
• Participating in Health Needs Assessments for clinical interventions, pharmaceuticals, and technologies with other responsible bodies.