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Our client is one of Tanzania’s largest safari and adventure travel companies and is seeking to recruit a suitably qualified professional for the position outlined below.
Location: Nairobi, Kenya (initial induction), with close coordination with Arusha, Tanzania
About Kibo Guides
Kibo Guides is a Tanzania-based safari and adventure travel company specializing in expertly curated tours across Tanzania’s most iconic destinations. We are renowned for delivering high-quality, responsible travel experiences, including wildlife safaris, cultural tours, and adventure programs tailored for international travel agents, tour operators, and direct clients.
Role Overview
We are seeking a Destination Marketing and Sales Consultant to promote Tanzania as a premier travel destination and to market Kibo Guides’ approved tours, itineraries, and services to international partners and clients.
Key Duties and Responsibilities
- Promote Tanzania using company-approved tours, itineraries, and marketing resources.
- Market services to international travel agents, tour operators, and direct clients in line with company guidelines.
- Use only company-approved pricing and materials, ensuring accurate representation of policies and terms.
- Safeguard the reputation and commercial interests of Kibo Guides.
- Coordinate closely with the booking office in Arusha, providing regular updates as required.
- Maintain professional communication via email, phone, and agreed channels.
- Perform other reasonable marketing or sales-support tasks as requested.
- Comply with all applicable laws, regulations, and industry standards.
- Obtain prior written approval before promoting destinations other than Tanzania.
Training and Work Arrangement
- A three-month induction and systems training will be conducted in Nairobi during standard office hours (Monday–Friday, 8:00am–5:00pm EAT).
- After induction, the consultant will operate independently, based on agreed deliverables, company service level standards and performance expectations.
- Occasional availability outside standard hours may be required to respond to urgent customer or partner needs.
Minimum Requirements
- Diploma or Bachelor’s Degree in Tourism Management, Hospitality, Business Administration, or related field.
- At least 2 years of experience in tourism sales, destination marketing, or tour operations.
- Proficiency in English and Kiswahili (spoken and written).
- Strong computer skills, including Microsoft Office and reservation systems.
- Knowledge of Tanzanian tourism destinations and safari logistics is an advantage.
- Excellent organizational, communication, and customer service skills.
Personal Attributes
- Self-driven, proactive, and sales-oriented.
- Strong interpersonal and negotiation skills.
- Professional, courteous, and client-focused.
- Team player with adaptability and problem-solving skills.
Technical Skills
- Proficiency in: Microsoft Office Suite, Adobe Suite, online collaboration tools (Zoom, Google Docs, WhatsApp), and social media platforms (Tripadvisor, Google Business, Canva, Photoshop).
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