Digital Community Engagement Associate at Mercy Corps

The Position Summary

The Digital Community Engagement Associate is responsible for ensuring that the Jobtech Alliance community formed of jobtech startups, funders & investors, entrepreneur support organizations, and researchers provides a ripe forum for learning, collaboration, and innovation in the jobtech space in Africa. S/he is responsible for building the membership through effective outreach, managing Jobtech Alliance social media channels (newsletter, Twitter and LinkedIn), promoting sharing and collaboration between members, and more the scope of the role is infinite and driven by the individual. S/he has creative ideas to guide the community engagement strategy, sets the tone for engagement, and drives its evolution.

Essential Job Responsibilities

COMMUNITY STRATEGY & MANAGEMENT

• Contributes to overarching community management strategy & comes up with new ideas about how to improve things
• The primary KPI holder for number of Platform and Community members registered. Drives membership of the Jobtech Alliance community through mapping of startups in the sector, direct engagement with startups, and creative outreach campaigns
• Effectively promotes and sells the Jobtech Alliance to interested people
• CONTENT DEVELOPMENT & SOCIAL MEDIA MANAGEMENT
• Develop content for LinkedIn and Twitter (written and video) building off Jobtech Alliance blogs and research
• Post, maintain and respond to engagement on social media channels
• Where possible, write blogs and longer-form content in the jobtech space

EVENT ORGANIZATION

• Organize and host meet-ups for the Jobtech Alliance community in different markets
• Go-to organizer for future bigger events

Accountability

• Reports Directly To: Program Director / Jobtech Alliance
• Works Directly With: Startups, External partners, Venture Building Managers, Finance team
• Accountability to Participants and Stakeholders

Minimum Qualification & Transferable Skills

• A minimum of 1-5 years of experience in community management, social media / marketing, content development, project management
• Experience managing and growing social media channels, demonstrating creativity in content and engagement
• Flawless written English and evidenced track record of developing compelling content in written form and beyond
• Demonstrated passion for the startup ecosystem in AFrica