Digital Engineering (SME) at Safaricom Kenya

Description

We are pleased to announce the following Position in the Digital IT within the Technology Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

 Brief Description.

 Reporting to the Director – Digital IT, Digital engineering SME will be driving digital transformation with end to end responsibility within IT to provide technical leadership in driving delivery of all digital channels, micro-services architecture and modern architectures implementation, DevOps & agile delivery.

Responsibilities

• Accountable for all digital channels solutions inclusive of apps, portals and chat-bots.
• E2E accountability for systems support including and not limited to MTTR, SLA, individual and global incidents.
• E2E accountability for building automated monitoring for all domain systems.
• E2E accountability for building proactive controls based on machine learning and similar techniques.
• Responsible for driving the Agile culture within IT.
• Responsible for coaching all IT members on agile and ensure all digital products are delivered using  agile methodology.
• Responsible for driving the DevOps culture within IT.
• Responsible for giving technical leadership in automating of the CI/CD pipeline through ensuring automated end to end  product cycle.
• Responsible for evolving to a micro-services architecture for all digital solutions and evolving to modern architectures and frameworks.
• Responsible for implementing the digital experience layer.
• Responsible for digital channel architecture evolution.
• Technical lead in delivery of digital channels - web frontends, chat-bots and mobile applications in android and IOS.
• Regular team and one-on-one engagements
• Build the technical digital skillset according to the fit for future program
• Team technical leadership and performance management
• Regular team and one-on-one engagements
• Build the technical digital skillset according to the fit for future program
• Team technical leadership and performance management

Qualifications

• Bachelor’s degree in computer science, software engineering or other related field
• 7+ years in leading software teams in startups or digital native organizations.
• Experience in using advanced technologies around DevOPs, micro-services, app and backend development as well as data science.
• Experience in running digital transformation programs successfully.