Digital Financial Services Manager, Growth – International Francophone at KCB Bank Kenya

KEY RESPONSIBILITIES:

• Revenue targets: responsible for ensuring that DFS revenues and profitability targets are met across and within the Francophone international business (DRC, Rwanda, Burundi). 
• Incubate and drive-up scaling, penetration, adoption, and embedment of new digital products / enhancements within and across the Francophone international business.
• Ensuring digital products distribution is achieved based on DFS route to market Agents, Merchants, Aggregators and Partners).
• Leverage the branch network and resources to drive penetration and scaling of new digital products / enhancements through embedded market activations and training engagements. 
• Gather market information and deep insights to help commercialization teams develop and fine tune digital products and GTM solutions for the Francophone international business (DRC, Rwanda, Burundi)
• Grow and sustain a healthy sales pipeline of merchants, value chain partners and customers to scale to value new and current digital products.
• Seek, chronicle, and deploy digital sales process innovation and best practice across and within all Francophone international businesses. 
• Collaborate with international business partners (DFS group and country teams) to secure deeper penetration, advocacy, and championing of the delivery to value of digital products and services.
• Design and deploy innovative localized go to market strategies and tactics to quickly scale recruitment and conversion of digital product customers in line with business case for current and new digital products / enhancements.
• Ensure the various Country DFS, Retail, Corporate, CX and channels teams within the Francophone international business (DRC, Rwanda, Burundi) are trained and have all the tools of trade available for execution success.

MINIMUM POSITION QUALIFICATION REQUIREMENTS

Academic & Professional

• Education     Bachelor’s Degree    Any from recognized university    RQ
•  Professional Qualifications    Member of a Relevant Professional Body    AA
• Master’s degree    Business Administration (MBA)/ Marketing/ Related Field    AA

Experience

Total Minimum No of Years’ Experience Required    5

Detail    Minimum No of Years    Need Type 

• Sales management in the financial services or fintech sector     3    ES
• People management    3    ES
• Driving country &/or multi-country sales     1    ES
• Fluency in Business French    2    ES