Digital Manager - ICT department at First Community Bank

Job Summary:

• Design, implement and execute the Banks digitalizing vision and strategy in as set by the Head of ICT.
• Develops and promotes strong partnerships with IT teams and business partners (both internal and external) with a focus on collaboration and direct communication.
• Responsible for leading other leaders to build and deliver value according to the mission for each particular team.
• Ensure that teams and products are aligned with product owners and business priorities such that functional capabilities and technology innovations deliver key enablers of the business vision. Collaborates with other solutions delivery leaders to establish the team expenses and capital spending. Sets goals to ensure the success of the team.
• Performs all human resource management responsibilities for direct reports. Responsible for and oversees the digital technology platform and engineering teams who build and support it.
• Provides technical guidance and direction to managers and engineers on complex legacy and modern web design architectures and best practices.

Key responsibilities:

1. Champion the roll out of digital transformation in line with the Banks’ digitization strategy, and map the digital strategy to the Banks’ strategic priorities
2. Partner with the various business units in the launch of Fintech products and services to ensure a maximization of cross-selling opportunities
3. Coordinate the development of new and improved Service Delivery channels and any other additional channels that may be developed, which meet the needs of the bank customers to ensurethe bank remains competitive
4. Participates in the design of hardware and software systems to assist in the smooth and efficient flow of information
5. Oversee the development and maintenance and monitoring of communications networks.
6. Perform the technical support function such as database, security, quality and standards.
7. Use knowledge, experience and analytics to craft end to end user experiences that are contemporary, exciting, and efficient by virtue of being digitally enabled
8. Manage all changes to LIVE IT systems and applications and ensure their continued availability and effectiveness.
9. Oversee design, acquisition and delivery of IT training and training material for end-users.
10. Oversee implementation of Disaster Recovery and security Plan and ensure their effectiveness

Requirements:

Qualifications:

• A Degree in an ICT related field i.e. Bachelor of Computer Science, Bachelor of Business & IT
• Specialized certification in ICT
• Post graduate degree in business, computer science, marketing etc.
• Over three years and above experience in software development and design experience
• Vast experience in open software development
• Strong background in Web and mobile application development tools and languages
• Strong ability to work on SMS gateway support and integrations
• Ability to maintain and support middle – ware applications
• Experience with programming languages; Java, NET, Python, PHP etc.

Competencies & Attributes:

• Personality: A go-getter, enthusiastic, results oriented with excellent communication and social skills. A forward planner with clear focus, ardent team player, mature, reliable, hardworking and able to work without supervision.
• Sound knowledge of the Bank’s products and services; CBK Prudential Guidelines.

Job skills:

1.  Understand the Banking Act, Central Bank Regulations, prudential guidelines Understand and implement IT processes; and IT procedures.
2. Knowledge of current trends in banking IT systems and benchmark for best practices
3. Demonstrate a high degree of sensitivity, confidentiality when dealing with internal &external customers.
4. Have a high sense of diplomacy, accuracy, attention for detail and with strong analytical ability.
5. High levels of professionalism and professional development.
6. Business acumen, Strategic thinker with ability to make sound decisions for the business particularly with regards to IT;
7. Have good PR/interpersonal skills, have outstanding communication and reporting skills, problem analysis and listening ability.
8. Honest with impeccable integrity (high ethical standards).
   1. Management ability: Responsibility and ability to grow, support and develop talent within the IT team.
9. Computer skills: Must be adept in use of Ms Word, Excel, Access, power-point, Internet and email.

Remuneration

A package commensurate to the posts shall be discussed and agreed with the successful candidates.