Digital Transformation Manager at Center For Reproductive Rights

Primary Responsibilities: 

Project Management 

• Oversees the development, implementation, and execution of multiple projects through all phases of project lifecycle.
• Coordinates with internal project stakeholders and external vendors to define timeline, budget, schedules, scope while controlling scope and budget creep. 
• Defines project goals and objectives, and then oversees development, tracking, and monitoring of project plans, reporting out to project leadership.
• Spearheads business analysis functions throughout the project lifecycle including defining business requirements, business process development and/or re-design, and testing functions
• Delivers defined, approved projects on-time, on budget and within scope.
• Steers projects and initiatives around potential resources and other conflicts.
• Defines and implements the communication approach for projects risks and issues.
• Manages the project team, including internal and external resources.
• Drives technology and services evaluation process to determine value-add to the organization. 

Change Management 

• Directs and creates capability building and systems training for end-users. 
• Collaborates with the Technology Support Services for end-user support plans. 
• Provides training on systems. 
• Acts as the point of contact for third party vendor professional services.  

Technology Collaboration  

• Collaborates with the business stakeholders to identify projects to meet business goals and priorities, and continually improve the organization  
• Develops and maintains strong relationships with stakeholders that promote trust and increase efficiency and effectiveness.  
• Works closely with stakeholders to ensure systems and data integrity. 
• Maintain current knowledge of industry trends, concepts, practices, and procedures for effective technology business services.
• Develop and maintain relationships with external IT vendors and service providers. 

Qualifications:

• 6 or more years of experience in technology or business and industry. 
• 4 or more years leading and managing complex, enterprise-wide technology implementation projects.
• Bachelor’s Degree in Information Science, Business Management or a related field required.
• Solid understanding of current and emerging infrastructure & operations technologies and practices, and how other enterprises are employing them.
• Demonstrated ability to deliver technology solutions that are aligned to business needs.
• Proven analytical and problem-solving skills, oral and written communication skills, and ability to direct simultaneously multiple priorities. 
• Strong understanding of software development lifecycle and principles of application and data architecture. 
• Experience in a global, multicultural environment with multiple stakeholders and priorities.
• Proven ability to effectively manage people. 
• Experience evaluating, selecting, and managing external vendors.
• Able to work collaboratively across the entire organization with a focus on global inclusivity. 
• Experience in a non-profit setting.  

Critical Competencies:

• Strategic thinking: Applies big-picture thinking while also focusing on the details of implementation.
• Decisiveness: Consistently makes sound decisions in a timely manner supportive of the Center's mission, core values, and strategic objectives. Blends vision and judgment.
• Collaboration: Brings a track record of working effectively with various and diverse individuals and groups, and a willingness to actively listen and invite different views and opinions across all levels of the institution to build alignment in support of a common goal.
• Receives and Provides Direct Feedback: Actively gives and requests feedback to and from peers, supervisors and direct reports (if applicable) about work products, behaviors, values, style and approaches with a view on how this impacts self, other individuals and teams.
• Transparency: Consistently applies openness and honesty in communicating decisions and plans to team members.
• Commitment to learn: Applies a growth mentality to their own and their team’s (if applicable) development. Promotes a culture of learning by modeling inquisitiveness and an openness to viewing mistakes as an opportunity to learn and improve.
• Passion for Coaching, and Mentoring Staff: Empowers and motivates employees and creates opportunities for learning, development, and leadership, with a focus on harnessing skills for the future development of team members. (if applicable)
• Accountability: Follows through on each commitment made to individual contributors, teams and partners and proactively informs others of any delays that occur along the way. Holds team members accountable.
• Integrity: Possesses impeccable integrity and personal and professional values that are consistent with the Center’s high standards and mission.
• Empathy: Serves as an empathetic, approachable leader who engenders trust and confidence. (if applicable)
• Adaptability/Flexibility: Demonstrates comfort with ambiguity and calculated risk.