Direct Sales Agents at Liberty Afrika Technologies Limited

Reporting to: Sales Team Leader.

Opportunity:

Direct Sales Agent role will be to sell the company’s products on commission basis. As the first point of contact between the company and its target clientele there is an enormous opportunity to provide value to Employees of the National Government, County Government and Select Corporate employees through issuance of Short-Term and Long-Term loan facilities.

The ideal candidate is an individual with the ability to apply a consultative approach at selling which includes creating a strategy for potential partners, qualifying potential clients, scheduling and following up on meetings, both virtual and in person, looking for opportunities and presenting solutions to both existing and potential clients.

Duties and Responsibilities:

The Direct Sales executives will perform the following functions: -

• Make contact with potential clients with full information on Okoa Sasa products.
• Make sales by offering the correct information to enrol them in the Okoa Sasa program/Service.
• Handle customers’ queries promptly, efficiently and professionally to fulfil the sales departments expectations and meet the set sales targets.
• Meet individual daily, weekly & monthly targets to ensure increased sales by enrolling designated customers.
• Build a client base of one's portfolio and offering excellent customer service with aim of meeting set target. In turn, have contacts converted into sales and establish a sales pipeline within target market.
• Offer excellent Customer Experience to new and existing clients, sort out incumbent or newly profound issues through customer feedback by liaising with various inbound departments.
• Make Sales reports on various platforms as prescribed by the department, Conversions report among others in order to measure work done daily & weekly and monitor individual progress.
• Maintain customer experience levels within the quality standards stipulated.
• Adhere to Data Protection policy with regards to confidentiality of customer details.
• Handle, respond & escalate customer queries & complaints in a speedy, polite and professional manner.
• Attend weekly early bird sales review sessions and trainings.

Qualifications:

• Diploma or Degree in a business related field from a recognised tertiary institution.
• Must possess 1-3 years of relevant experience in sales environment preferably.
• Excellent communication skills.

Skills and Competencies:

• Sales oriented mind-set with a high degree of persuasion skills and maturity.
• Ability to remain composed while handling stressful situations.
• Organized and meticulous in carrying out duties with Ability to multi-task.
• Team player with pleasant disposition.
• Well-presented, tactful, Numerate and quick thinker.
• Good IT literacy skills.

Benefits:

• Attractive Commission package.
• Airtime allowance.
• Travel allowance.