Director, Programmatic IT Solutions at World Vision Kenya

Key Responsibilities:

Job Purpose:

• We are seeking a highly experienced and motivated IT Director to lead the Programmatic Solutions team at World Vision International. This role will be responsible for the end-to-end management of our programmatic-related digital products lifecycle, focusing on Salesforce technologies. This role will partner with the programmatic business to enable the measurement and achievement of our Organization's Strategy.

Key Responsibilities:

• Strategic Leadership:  Develop and implement a comprehensive IT strategy for Programmatic Solutions, ensuring alignment with World Vision's strategy.
• Technology Management: Oversee the design, development, and deployment of Programmatic Solutions (including Salesforce Technologies), ensuring they meet the needs of the organization's diverse projects and programs.
• Digital Product Lifecycle: Manage the entire digital product lifecycle, from ideation to retirement, including discovery, implementation, and ongoing operations and support.
• Business Engagement: Act as a strategic IT partner to the Programmatic-Related business units.
• Impact Measurement: Develop and implement frameworks and tools within programmatic solutions to measure and report on the impact of World Vision's projects and programs on communities, ensuring data-driven decision-making and continuous improvement.
• Governance and Compliance: Establish and enforce governance frameworks to ensure that all programmatic solutions comply with organizational policies, industry standards, and regulatory requirements.
• Team Leadership: Build, mentor, and manage an international, multi-cultural, multi-timezone, and high-performing team of IT professionals, fostering a culture of collaboration, innovation, and continuous improvement.
• Operational Excellence: Ensure reliability, security, and scalability of all Programmatic Solutions.
• Stakeholder Engagement: Collaborate with key stakeholders, including Programmatic and Strategy leaders and Technology teams, to align Technology and Business goals.
• Budget Management: Develop and manage the IT budget for Programmatic
• Solutions, ensuring cost-effective use of resources.
• Vendor Management: Oversee relationships with external vendors and service providers, ensuring high-quality delivery of services and solutions that support programmatic-related business.

Knowledge, Skill and Experience:

Required Education, training, license, registration, and/or Certification

• Bachelor's or Master's degree in Computer Science, Information Systems, Business Administration, or a related field. Or equivalent experience.

Required Professional Experience

• 10-15 years of IT and business/industry experience, with at least 5 years in leadership.
• Proven experience in managing Salesforce technologies and implementing large-scale digital solutions (Salesforce Non-Profit).
• Strong experience managing the entire digital product lifecycle, from ideation to implementation and operation.
• Knowledge of Programmatic-Related business, including DME /Grants Management/Impact Measurement.
• Strong strategic planning and business engagement skills.
• Excellent communication, leadership, and interpersonal skills.
• In-depth knowledge of current and emerging technologies, IT governance, and risk management.
• Experience with Agile methodologies and digital transformation initiatives.
• Willingness and ability to travel domestically and internationally as necessary.
• Experience leading Salesforce Technology-related Products, Teams, and Operations.
• Salesforce certifications are highly desirable