Director - Strategy & Business Performance at HF Group

Principle Accountabilities

Corporate Strategy & Execution

• Lead the design, refresh, and implementation of the Group’s corporate strategy.
• Cascade strategic goals into divisional plans, KPIs, and performance scorecards.
• Ensure alignment between the Group’s long-term vision and operational execution.
• Monitor external trends and advise the executive team on strategic adjustments.

Growth, Innovation & Transformation

• Identify new growth opportunities across business lines, markets, and channels.
• Partner with the COO and Innovation Director to drive the Group’s innovation and digital transformation agenda.
• Encourage experimentation, rapid prototyping, and continuous improvement.
• Oversee strategic project portfolio, ensuring alignment with priorities and ROI.

Business & Financial Performance

• Track Group performance against strategy using robust dashboards and KPIs.
• Collaborate with the CFO and CRO to ensure financial sustainability and risk balance.
• Optimize cost structures, operating models, and channel strategy for efficiency.

Data & Analytics Leadership

• Spearhead enterprise-wide data and analytics strategy and governance.
• Promote data-driven decision-making through insights, predictive analytics, and automation.
• Oversee development of performance scorecards, customer insights, and operational analytics.

Research & Market Intelligence

• Lead research into industry trends, competition, regulatory shifts, and customer behavior.
• Translate research insights into actionable recommendations.
• Guide corporate development, M&A, and new business model design.

Strategic Partnerships & Stakeholder Engagement

• Engage development finance institutions (DFIs), impact investors, and regulators.
• Support strategic communications with the board, shareholders, and external partners.
• Coordinate capital raising and blended finance efforts aligned with strategic priorities.

ESG & Sustainability

• Integrate ESG and climate risk into Group strategy and operations.
• Drive adoption of sustainable finance instruments (e.g., green bonds, ESG-linked loans).
• Align the Group with global ESG disclosure frameworks and impact metrics.

Change Management & Culture

• Lead major transformation programs, ensuring organizational buy-in and sustained impact.
• Develop and implement change management frameworks.
• Foster a culture of agility, innovation, accountability, and continuous learning.

Key Competencies and Skills

• Strategic Foresight & Planning: Ability to synthesize complex information into actionable strategic plans and anticipates future trends and translates them into business opportunities.
• Business Acumen: Assesses the commercial viability of new business and financial opportunities, proactively looks for breakthrough opportunities that will dramatically generate new returns and seizes opportunities to build revenues and maximize profitability.
• Leadership & Influence: Strong executive presence with ability to align cross-functional teams and influence stakeholders at all levels.
• Innovation & Digital Fluency: Deep understanding of digital transformation, emerging technologies, and innovation processes.
• Analytical & Data-Driven Decision Making: Strong quantitative and qualitative analytical skills. Proficient in working with data science, financial models and business analytics tools.
• Execution & Results Orientation: Demonstrated track record of driving performance improvement and delivering outcomes.
• Stakeholder & Relationship Management: Excellent communication, negotiation, and stakeholder engagement skills.

Minimum Qualifications, Knowledge and Experience

• Master’s degree in Business Management, Strategy, Innovation, Technology Management or a relevant field.
• Over 10+ years’ working experience, 5+ of which will be in a Senior management position.
• Proven experience in strategic planning, innovation strategy or technology leadership roles.
• Proven ability to navigate in enabling enterprise-wide digital transformation, re-imagining business models, and leveraging emerging technologies.
• Track record of attaining targets of business growth and profitability in the financial services / banking sector and/or in FMCG sector.
• Have appreciation and operating knowledge of the local and regional financial services industry, market and global trends and challenges.
• Sound understanding of statutory and regulatory requirements of corporate governance, business and financial services.