Driver Guide at Wilderness

PRIMARY PURPOSE

• The Driver Guide is responsible for providing a safe, informative, and enjoyable safari experience to tourists and guests. They will drive guests around wildlife parks, conservancies, or reserves, ensuring their safety while providing educational commentary about the flora and fauna encountered. The Driver Guide will also serve as a representative of the company, maintaining high standards of customer service and professionalism throughout the safari journey.

KEY RESPONSIBILITIES:

• Conduct pre-trip inspections of safari vehicles to ensure they are in good working condition, reporting any issues to the appropriate personnel.
• Safely transport guests to and from designated safari sites, utilizing expert driving skills and adhering to all traffic rules and regulations.
• Provide accurate and entertaining commentary to guests on the wildlife, plant life, and natural landmarks encountered during the safari.
• Assist guests with entering and exiting the safari vehicle, ensuring their comfort and safety at all times.
• Maintain a professional and friendly demeanour when interacting with guests, addressing their questions and concerns promptly and courteously.
• Monitor guests' behaviour and adherence to safety guidelines, taking necessary measures to enforce rules when required.
• Possess an in-depth knowledge of the wildlife within the safari area, including their behaviour, habitats, and conservation status.
• Assist guests in spotting and identifying animals, birds, and other wildlife, using binoculars and other necessary equipment.
• Collaborate with other guides, rangers, and park officials to exchange information and enhance the overall safari experience for guests.
• Maintain accurate records of safari activities, including sightings, distances travelled, and any incidents or emergencies encountered.
• Undertake continuous professional development to enhance knowledge of wildlife, conservation practices, and local culture.
• Ensure the cleanliness and tidiness of safari vehicles, reporting any maintenance or cleanliness issues to the relevant authority.
• Adhere to all safety procedures and guidelines related to wildlife encounters, emergency situations, and driving in potentially challenging terrain.
• Stay up-to-date with latest wildlife conservation, environmental and safety regulations affecting the safari industry.

POSITION REQUIREMENTS

• Minimum high school diploma or equivalent qualification. Some college coursework in wildlife conservation, ecology, or related fields is preferred.
• Proven experience as a Safari Driver Guide or in a similar role is highly desirable.
  A valid PDP driver's license with a clean driving record.
• A Wilderness Level 2 qualification

COMPETENCIES

• Extensive knowledge of indigenous wildlife, including mammals, birds, reptiles, and vegetation found in the specific safari area.
• Strong driving skills, with the ability to navigate various terrains, including off-road and challenging surfaces.
• Excellent communication and presentation skills, with fluency in English. Proficiency in additional languages is an advantage.
• Ability to handle emergency situations calmly and effectively, demonstrating good judgment and decision-making skills.
• Proven customer service and interpersonal skills, with the ability to interact with guests of diverse backgrounds and ages.
• Physical fitness and stamina to endure long hours of driving and walking during safaris, in varying weather conditions.
• Understanding of environmental conservation practices and commitment to sustainable tourism.
• Familiarity with GPS navigation systems, first aid procedures, and basic vehicle maintenance techniques.
• Ability to work flexible hours, including weekends and public holidays, as safari schedules may vary.
• Strong problem-solving and adaptability skills to handle unexpected situations during safaris.
• Knowledge of local customs, traditions, and cultural practices is advantageous.