Driver Guides at Fairmont Hotels & Resorts

About the job

Driver guide

Strives to provide a motivating and professional driving experience to create an unforgettable impression and project a favorable image of the hotel at all times.

What is in it for you?

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What You Will Be Doing

• To consistently offer professional, friendly and engaging service
• To deliver and collect hotel guests at the Airport, Airstrip, rooms and chauffeur drive them using the hotel vehicles.
• To work closely with the Concierge, Door man, Duty Manager and Executive Office
• To assist guests regarding hotel facilities in an informative and helpful way
• To follow department policies, procedures and service standards
• To follow all safety policies
• Other duties as assigned

Your Experience And Skills Include

• We are looking for a well-organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment. In addition, the candidate should possess:
• MUST have secondary education
• Previous experience as a Driver preferred
• Valid Driver’s License required
• Excellent communication skills and a professional presentation
• Strong interpersonal, organizational and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Your Team And Working Environment

• Fun-loving, Vibrant & passionate to grow with us
• The environment has magnificent views of majestic Mount Kenya, the Fairmont Mount Kenya Safari Club has 120 luxurious appointed guest rooms, set in over 100 acres of landscaped gardens, and offer a unique blend of comfort

Our Commitment To Diversity & Inclusion

• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent