Driver Operations Manager at Uber

What the Candidate Will Do

• Driver Funnel Process Optimization: Own and manage the documents and processes required for Drivers & vehicles to join the platform.
• Driver Engagement: Design and own process & content of a multi-modalty driver outreach program including in person Driver Roundtables, CRM etc
• Fleet Management: Support new fleets and manage day to day relationships with existing fleets
• Driver Satisfaction: Continually track and monitor Driver Satisfaction data, make recommendations on inititaives and interventions to improve. Track earnings and driver & vehicle costs.
• Data-Driven Decision Making: Monitor key performance metrics and prepare reports to provide insights into driver operations. Leverage data to inform decisions and prioritize initiatives for maximum impact.

What the Candidate Will Need

• Min 3 years of work experience in a related field with analytical, project management and stakeholder management experience.
• A degree in a quantitative field (e.g., Economics, Business, STEM etc)
• Exceptional Analytical, problem solving, Excel (Google Sheets) and data management skills
• Data-driven decision mentality and sound busine ss judgment through strong analytical thinking.
• Experience working with multiple stakeholders and cross functional teams
• Ability to take the initiative and manage multiple high-priority projects in a fast-paced, ever-changing environment.