Senior System Implemeter at Dynasoft Business Solutions

Responsibilities

• Serve as default project team leader for assigned projects.
• Ensure quality solution delivery and support for all our clients based on contractual and regulatory requirements.
• Provide functional consultancy leadership in system implementation, testing, user training, data migration, go-live and support for assigned projects.
• Manage any implementation crisis and unlock project blockers/deadlocks.
• Conduct Gap-fit analysis for all new or existing solutions to ensure our products exceed client/market requirements.
• Project documentation owner.
• Ensure client-centric service delivery
• Mentor, supervise and direct the Implementers.
• Participate in technical bid preparation and pre-sales demos when required.
• Champion industry-specific business knowledge sharing and facilitate capacity building for all assigned Implementers.
• Liaison with system development team to ensure the delivered product meets/exceeds client needs.
• Ensure adoption of standards and best practices in all implementation and support assignments.
• Contribute to product-based innovations as a result of industry-specific knowledge and trendbased market research/insights.
• Continuously researching on new product releases, industry changes and emerging technology changes.
• Continuously researching on industry trends and anticipated changes that have an impact on our sector-based solutions.
• Responsible for the functional knowledge and expertise of all modules with a key focus on standard modules like (Finance, HR/Payroll and Procurement) for the standard solution to give better insights to the development team on configuration and customization items.
• Working with the client technical lead to handle installation of the solution and configuration of user profiles & permissions. For complex installations & configurations, the implementer may work with an infrastructure expert

Qualifications

• At least two to four years’ experience as a Microsoft Dynamics 365 Business Central functional consultant
• A Bachelor’s degree (Computer Science/Information Technology/BBIT/BCOM -Finance).
• A relevant professional qualification either (CPA /ACCA, Microsoft certifications and Project Management) is an added advantage.
• Possession of relevant certification in a core functional area

Essential Skills

• Critical knowledge areas: Business/industry knowledge, technical skills, System implementation: testing, training, system configuration, foundation level skills in customization and system support skills.
• Personality attributes: Logical/Analytical mind-set, customer focus (client-facing skills),understands change management and appreciates technology (bridge between business and technical teams)
• Possess excellent problem solving, communication and documentation skills.
• Fully understands Microsoft Sure Step Framework/Methodology.
• Ability to work under pressure in a fast-paced organization with minimum supervision.