East Africa, Advisory COO at KPMG

Purpose of the role

The successful candidate will play an integral role in supporting the Head of Advisory meet the Trust and Growth ambitions, promote consistency and collaboration within East Africa Advisory practice, consistent with KPMG vision to be the Clear Choice for clients and our people. The role represents an exciting opportunity to build relationships with senior leaders across the East Africa region.

Primary responsibilities

• Co-ordinate day-to-day operations within regional advisory practice in East Africa, covering Consulting, Deal Advisory & Strategy, IDAS and APOS.
• Co-ordinate East Africa Regional Advisory strategy, business planning, management reporting, communications, stakeholder management, quality and risk management, and employee value proposition.
• Co-ordinate regional meetings and represent Advisory in firmwide focus groups.
• The East Africa Advisory COO will report directly to the Head of Advisory.

Deliverables and Accountabilities

Strategy and Execution:

• Work across the East Africa region to coordinate the collation and consolidation of regional advisory plans.
• Monitor the operationalization of agreed initiatives, investments and prepare periodic reports on status of the East Africa advisory plans.

Driving Market Share Gain: 

• Monitor and report on status of execution of growth strategy and plans for Advisory, East Africa.
• Monitor and report on utilization of the KPMG Delivery Network and Africa Big Bets by engaging with all relevant stakeholders and BU leaders across East Africa to collate information on return on investments.

Operations: 

• Provide technical support in development of budgets and planning process for the East Africa region (budgeting, period forecasting and reporting), in conjunction with regional stakeholders and country leaders. 
• Provide frameworks and support to Advisory BU (business units) teams to analyze, conduct reviews, monitor and highlight variances in their revenues and direct costs and facilitate corrective actions. 
• Prepare Advisory packs, ad hoc management reports, participate in dashboard design, oversee business analysis of strategic initiatives and coordinate real time generation of pipeline.
• Ensure KPIs are standardized in line with strategy and communicated to Advisory staff. Flag KPIs such as lock up, utilization, recovery rates, value per hour, revenue per staff, CPD hours, leave days, attrition rates etc.
• Monitor, review and recommend strategic initiatives to the Head of Advisory to improve operational effectiveness and efficiency across East Africa.
• Key liaison between Advisory and Central Services Units (HR, Marketing & Communication, IT, Finance, Admin and Risk Management) e.g. inflight reviews, staff capacity and needs requirements, Thought leadership, internal systems trainings, moderation process, office configuration, IT facilities etc.
• Create resource visibility across Advisory through the implementation of Retain, coordinate firmwide resource requests and work with Advisory BU leaders to ensure optimal utilization of resources across East Africa.
• Optimize internal communication to ensure Advisory staff are aware of the activities and changes happening across East Africa, Africa and Global.
• Liaise with KPMG Africa COO office team to support Africa integration program.

Academic/Professional qualifications and Experience:

• A business related undergraduate degree from a recognized university.
• A masters degree will be an added advantage.
• Membership of the Institute of Certified Public Accountants (ICPAK) or similar professional body.
• Have a minimum of nine (9) years of relevant professional experience, at least three (3) years of which should be in a management position. 
• Good understanding of strategy implementation.
• Demonstrates strong strategic thinking skills and insights with the ability to translate strategy into practical solutions.
• Maintains trust and respect through an open, collaborative and authentic approach; is seen as a strong collaborator and trusted advisor.
• Seeks facts, insights and analysis before making informed decisions.
• Commands the relevant details whilst not losing sight of the bigger picture .
• Strong client oriented background team lead or similar roles. 

Personal attributes:

• Consistently demonstrates KPMG values: Integrity, Excellence, Courage, Together, For Better.
• Builds collaborative and trusted relationships, connects with individuals, teams and organizations to build lasting, collaborative relationships that enable global growth.
• Demonstrates a growth mindset by growing self, others and relationships through self awareness, innovation, and an exceptional client experience.
• Makes an impact by driving quality, bringing strategic perspective, and tackling difficult decisions by exercising sound, ethical business judgement.

 
We offer:

• An exciting opportunity to work with a Big 4 firm on cutting edge clients across Africa.
• Continuous learning and development.
• Exposure to multi-disciplinary client service teams.
• Unrivalled space to grow and be innovative.