Employee Relations Officer at HRM Connection Ltd

Duties & Responsibilities

• To provide support to the HR Business Partners to manage a busy employee relations caseload, ensuring that the case list is routinely kept up-to-date.
• Organizing formal and informal employee relations meetings
• Payroll preparation and administration
• Liaising with the Occupational Health department to refer staff for an OH assessment, where applicable
• Ensuring safety measures are in place in the workplace and handling incidents and accidents that affect employees in the workplace.
• Handle employee insurance and medical claims
• Documentation and filling of employee data and personal information
• Ensuring accuracy of employee payroll and benefits
• Preparing sufficient copies of documentation for all formal and informal employee relations meetings e.g. grievances, disciplinaries, appeals etc. and ensuring these are distributed in accordance with company policy.
• Directs and coordinates preparation of position descriptions, ensures and oversees job evaluations.
• Administers and interprets various labor agreements, administers grievance procedures, and provides labor relations support during contract negotiations.
• Acts as a liaison between department managers and union representatives.
• Provides advice and counsel to managers and supervisors regarding personnel practices, policy and employment laws.
• Directs the development of staffing strategies.
• Develops and builds hiring processes for a variety of levels from temporary staffing to executive placement.
• Leads sourcing and recruiting initiatives and processes to leverage networking and employee referrals.
• Manage a caseload of complex employee relations issues including identifying, analyzing, and implementing sound resolutions
• Manage employee separation issues, including risk assessment/management, exit processing, and exit interviews
• Interpret policy and labor law swiftly and accurately in a manner that results in sound recommendations to clients

Requirements

• Bachelor’s or master’s in human resources or related field
• IHRM Certification
• Minimum of three (3) years of experience in human resources
• Ability to research, analyze, and resolve allegations, compile and document detailed results, and compose summaries for management and executive review
• Excellent verbal and written communication skills with the ability to convey complex information in a clear and concise manner
• Intermediate knowledge of employment law, compliance, labor relations subject matter
• Exceptional emotional intelligence with great critical thinking skills
• Work independently as well as in a team environment and exercise good judgment with excellent follow-through
• Highly organized with the ability to be agile in reprioritizing tasks/work items as necessary
• Experience working as a professional advisor in situations requiring assessment of complex issues and facilitation of sound decisions involving high risk as well as confidential and sensitive matters