Estate Manager - Mlolongo at Brites Management

Duties and Responsibilities

• Staff Supervision Each employee working on the estate will usually report directly to the Estate Manager.
• Performance Reviews the Estate Manager will meet with employees on a quarterly basis to discuss their performance and any room for improvement. He will have the authority to recommend an over performing employee for bonus, or a lackluster one for termination.
• Supervise Contracted Service providers. He will oversee the various suppliers to ensure excellent service delivery is met at the estate.
• Budget and System Management the Estate Manager will oversee the systems that keep the estate running. This includes the monthly budget, the schedules for all employees, use of estate facilities and the management of payroll.
• Employer Liaison the Estate Manager serves as the direct representative of the home owner’s interests. The Estate Manager should consider himself a representative of the Estate brand.
• Reinforcing of bill payments
• Updating board members through monthly report
• The Estate Manager requires strong people skills to interact with people both above and below him, as well as a keen attention to detail. He must be a flexible person who is able to switch focus at a moment’s notice. He must be comfortable with financing, scheduling and other technical management skills. Above all, he must be dedicated to his job and their employer . He will also require a series of more specific skills, which include the following:
• Management Skills – The key part of an Estate Manager’s position is ensuring that all parts of the estate are running smoothly. This will require them to be able to accurately assess both the quality of the estate’s upkeep and the performance of individual employees.
• Leadership Skills – The Estate Manager must be able to motivate staff under him to be proud of their work and give it their all. This requires a positive personality type that encourages a collaborative work environment.
• Technical Skills – The Estate Manager will need an extensive knowledge of spreadsheets and calculation software to be able to keep track of service charge and water bills. Avoiding conflicts and keeping the staff running smoothly requires both effective use of software and personal skills at keeping track of details.
• Estate Manager Tools of the Trade-The Estate Manager will use technical tools and resources as provided to effectively manage their responsibilities.
• Spreadsheets and Payroll Software – Overseeing a schedule and payroll for employees, the Estate Managers will use electronic tools such as Excel and quick books to keep track and ensure accuracy.
• Security Technology – The Estate Manager will often be responsible for managing the security of the Estate or liaising with the Security Subcommittee. Thus, a strong knowledge of modern security devices is essential.

Key Requirements Skills, experience and qualification

• At least 3 years relevant experience in Estate Management
• Degree or Diploma in Business Administration
• Working Knowledge in Quick Books Accounting software
• Embrace field work and ability to deal effectively with people
• Excellent communication in English and good with numbers
• Must have high report writing skills