Events Assistant at Emerge Egress Consulting

Role Objective

A hospitality organization in Nairobi is seeking a proactive and creative Events Assistant to support and enhance its events operations. This role is designed to contribute to high-quality event delivery, strengthen guest engagement, and support the growth of the events function.

Core Duties and Responsibilities

• Help in planning, coordinating, and executing events from preparation through completion, ensuring logistical needs are met.
• Provide on-site support during event setup, live execution, and breakdown according to company standards.
• Collaborate with clients to understand event objectives, preferences, and basic budget considerations.
• Liaise with vendors, suppliers, service providers, and subcontractors as needed.
• Help prepare event documentation, including contracts, schedules, and checklists under supervision.
• Support sourcing venues, décor, equipment, and services for private, corporate, virtual, and hybrid events.
• Contribute to the development of simple event concepts, themes, and layouts based on client needs.
• Assist with preparation of event programs, attendee materials, and promotional items.
• Support event communication, including invitations, confirmations, and post-event follow-ups.
• Help with marketing and promotional activities, including basic social media support.
• Assist in tracking event expenses and maintaining simple budget records.
• Support coordination of transport, accommodation, and logistics for staff, guests, and suppliers.
• Help manage event timelines to ensure tasks are completed on schedule.
• Assist in resolving on-the-day event issues and escalate challenges when required.
• Participate in post-event reviews, feedback collection, and reporting.
• Maintain organized records of event files, supplier contacts, and reports.
• Contribute ideas to enhance event delivery and guest experience.
• Perform any other duties as assigned to ensure smooth event operations

Job Specifications and Qualifications

• Diploma in Hospitality, Tourism, Business Management, Communication, or a related field.
• Minimum of two (2) years’ experience in events, hospitality, customer service, or a related support role.
• Basic knowledge of event planning and coordination.
• Flexibility to work extended hours and travel when required.

Key Competencies

• Creative mindset with an interest in event concepts and themes.
• Strong time management and multitasking abilities.
• Excellent organizational skills and attention to detail.
• Good verbal and written communication with a friendly approach.
• Ability to work efficiently in a fast-paced environment.
• Customer service oriented with a positive, professional attitude.