Field Sales Agent - Mombasa West at Poa Internet

Mission Statement for the Role:

• Responsible for delivering the assigned customer growth targets within their specific defined geography within the territory.

Overall Responsibility:

• Make sales and hit the sale number! Be part of the team aiming to deliver over 100% of the total company sales.

Area Coverage:

• Mombasa West (Changamwe, Magongo,Chaani, Migadini,Mikindani, Jomvu, Aldina, Miritini)

Key SMART Results for A-Player Success

• Drive attainment of monthly sales targets as per the vintage:
  • Month 1: 10 sales
  • Month 2: 15 sales
  • Month 3: 20 sales 
• Source at least 20 prospective customer visits daily and develop a sales funnel of customers categorized into the system as below:
  • Hot Leads: 20%
  • Warm Leads: 30%
  • Cold leads: 40%
  • Paid customers: 10% 
• Marketing Material Utilization: Within the first 3 months after joining
  • Drive 12 fliers per sale. Must adhere to brand guidelines prescribed by the company which are periodically auditable  
• Operational Excellence: Within the first 3 months after joining
  • Attain 100% work attendance record with an absence management that is fully compliant to company policies and procedures
  • 100% compliance on system usage for lead generation, categorization & sales made
  • Timely reporting of sales updates at 11am, 3pm and 7pm on a daily basis
  • Ensure 100% adherence to the company's guidelines on No-Cash financial transactions from customers. 

Department stage of development where this role sits:

• Rapid Scale and Growth

Core energy required for this position:

• Doer / Positive/ Aggressive

Key Competencies Criticality (H, M, L)

• Excellent sales person with a good understanding of the buying and selling process - H
• Tactical, scrappy, relentless energy and focus to exceed targets - H
• Accuracy of forecasting and credible pipeline of sales funnels - H
• Ideally, experience selling consumer durables/FMCG/home internet services/in low-income and informal communities - H
• Provide ongoing and timely feedback on all your sales activities not limited to your up-to-date prospects list, competitor information, network issues, theft, non-compliance by our customers on our home internet service and other ad hoc reports - H
• Work with marketing team to deliver improvements in brand engagement scores in assigned territory - M
• Ability to work and adhere to rules prescribed by the company. Adhere to CRM tools for inputs and must maintain healthy conversion ratios to exceed expectations - M

Mandatory criteria with no exceptions to hire:

• Must have direct selling experience to end customers, 1–2 years of successful track record of earning incentives.
• Must have successfully achieved monthly, quarterly and yearly sales targets.
• Must have strong sales acumen and high integrity.