Financial Operations Assistant at CDL Human Resource

The Finance & Payment Operations Associate will be responsible for handling all financial operations related to payments, reconciliation, and expense tracking. This role ensures timely, accurate transactions and transparent reporting, playing a key role in maintaining landlord relationships, managing operational expenses, and reconciling guest and partner payments. This support is critical for the financial stability and day-to-day operations

Key Responsibilities

• Financial Operations & Payment Management
• Manage the monthly payment schedule and ensure all rent and utility payments are made accurately and on time.
• Coordinate with landlords to send Proof of Payments (POPs) and handle any payment-related follow-ups.
• Review new lease agreements to determine payment terms, deposit structures, and due dates.
• Monitor and follow up on utility bills (electricity, water, internet) and process them promptly to avoid service interruptions.
• Update and maintain the Operational Expense Tracker to monitor spending and flag unusual activity.
• Financial Tracking & Reconciliation
• Reconcile guest payments from M-Pesa, DTB, Mercury, and PesaPal with internal records to ensure accuracy.
• Calculate Gross Booking Revenue (GB) for both long term and short term rentals and analyze monthly gross profit.
• Generate and send invoices for both short-term and long-term clients.
• Track miscellaneous income such as transport fees, storage, and third-party bookings.
• Monitor platform commissions and ensure payment confirmations are recorded and followed up.
• Monitor client payments on the Reservation Tracker and ensure all payments are received on time.
• Others
• Monthly report on all income summarized
• Monthly report on expenses summarizes
• Manage invoices collections and storage for expenses across all channels
• Liaise with accounting firm with VAT filing
• Liaise with accounting firm on tax filing and other tax matters

Required Qualifications

• Bachelor’s degree in Commerce or related field
• 3-5 years of experience 
• Industry Experience: Prior experience in real estate will be an added advantage