Fleet Coordinator at Stratostaff

Our client, the world’s leading logistics provider, is seeking to recruit a Fleet Coordinator,   who will be responsible for overseeing the strategic and operational management of the organization's vehicle fleet, ensuring efficiency, regulatory compliance, and cost- effectiveness. This role also involves managing procurement activities, maintaining strong supplier relationships, and driving sustainability initiatives. The Fleet Coordinator will be based in Nairobi, Kenya, supporting the newly launched client business.

RESPONSIBILITES

• Develop, implement, and review SOPs to enhance distribution processes.
• Deliver training programs and maintain updated training matrices for team members.
• Ensure timely closure of non-conformities (NCs) and Customer Relationship Management (CRM) issues.
• Coordinate distribution activities to optimize resource utilization and achieve timely deliveries.
• Plan and manage dispatch operations, including sourcing additional vehicles when required.
• Monitor shipment status, ensuring adherence to safety and quality standards.
• Implement and oversee use of transport management systems like TMS SOLOPLAN and ONELINK.
• Monitor telematics and fleet performance metrics to identify opportunities for improvement.
• Maintain clear communication with team members, transporters, and other departments.
• Motivate and monitor team performance while addressing any conduct issues.
• Ensure vehicle compliance with local regulations and safety standards.
• Allocate and monitor vehicle utilization to meet organizational needs.
•  Enforce safety protocols in line with our client and its service providers and the regulatory requirements.
•  Promote a safe working environment within the dispatch area.
• Train staff and service providers on SOPs and maintain accurate training records.
•  Manage documentation and filing systems, ensuring all Proof of Deliveries (PODs) are processed accurately.
• Manage insurance matters, including claims and incident investigations.
• Leverage technology to improve fleet monitoring and reporting.
•  Ensure good documentation practices in the department.

Requirements

REQUIRED QUALIFICATIONS, SKILLS AND COMPETENCIES

• Bachelor's degree in Logistics, Management, or a related field.
• At least 3 years' experience in fleet management or a related role.
• Proven experience in vehicle management.
• Ability to listen, build relationships with warehouse managers, as well as with leadership and functional teams.
• Proficiency in Office 365, IT tools, and fleet management systems.
• Strong negotiation, analytical, and problem-solving skills.
• Ability to communicate effectively with diverse stakeholders.
• Ability to work under pressure
• Deciding and initiating action
• Experience with haulers and distribution companies.
• Knowledge of sustainable fleet practices and industry trends.
• Ability to manage vendor contracts and procurement processes
• Adhering to principles and values
• Good verbal and written communication plus excellent telephonic skills