Floor Manager at Fanisi HR Solutions

A high end beauty salon in Nairobi seeks to hire a  Floor Manager who will be responsible for overseeing all aspects of the Salon. He or she will ensure that the salon is well-maintained and staffed with qualified employees offering excellent customer service.

Duties and Responsibilities

1. Lead salon staff in providing excellent services and maximizing profit
2. Manage day-to-day operations for the salon
3. Oversee staff performance and customer management
4. Interview, hire and train candidates in business  procedures, policies and regulations
5. Schedule beauty technicians to ensure adequate coverage for the salon's needs
6. Resolve customer complaints and maintain staff relations
7. Account for and report profits and expenses 
8. Oversee sales, inventory and customer reports
9. Manage product inventory and re-ordering 
10. Prepare and share reports with management
11. Any other duties as may be asigned.

Require Specifications

1. At least 3 years’ experience in a supervisory role
2. A diploma in a relevant field
3. Infomed on beauty trends and patterns
4. Demonstrating keen interest in fashion and beauty
5. Ability to stand on feet for long periods of time 
6. Ability to recruit, coach and mentor staff
7. Demonstrating very strong leadership skills
8. Demonstrating attention to details