FOSA Manager at Setyon Sacco

We are seeking to recruit a qualified professional to fill position of a FOSA Manager. Responsible for all aspects of FOSA business management and activities. Steer FOSA business growth and manage FOSA operations to ensure customer satisfaction while meeting regulatory compliance requirements.

KEY DUTIES AND RESPONSIBILITIES

• Ensuring efficient and effective management of the FOSA department, and supervision of staff.
• Lead in development and implementation of the FOSA management and marketing policies and plans to attract and retain members.
• Designing, implementing, and promoting FOSA related products and services.
• Ensuring compliance with the relevant statutory and regulatory requirements in execution of FOSA operations.
• Prepare periodic reports on FOSA progress and advice the management on FOSA future business growth strategy and sustainability.
• Daily monitoring and reconciliation of FOSA activities and transactions to ensure efficiency and effectiveness in service delivery and proper use of FOSA resources.
• Custodian of all FOSA records while ensuring its assets and funds are well utilized.
• Monitor FOSA operations in accordance with the Operations Manual and the relevant laws and regulations and take timely corrective action where deviations are noted
• Ensure that the FOSA observes liquidity and cash ratios, and that adequate level of cash is maintained as required.
• Preparing departmental budgets and ensuring adequate budgetary controls.
• Carry out regular member satisfaction survey to monitor member satisfaction and ensure all member suggestions, complaints, views, and compliments are appropriately addressed.
• Ensure staff under FOSA are well trained, motivated to deliver on the allocated targets in line with the annual FOSA projections and the strategic plan.
• Identify any irregularity including forgery, fraud, theft, cash difference, cash misappropriation and staff misbehavior in the FOSA and take appropriate action in line with the policies.
• Performance management for the FOSA section to ensure achievement of intended targets.
• Any other lawful duties that may be assigned from time to time.

MINIMUM QUALIFICATIONS

• A Bachelor’s degree in a business-related field.
• Knowledge of relevant ERP will be an added advantage.
• Successful candidates will be required to meet the requirements of Chapter 6 of the constitution of Kenya by obtaining the necessary documentation.
• A professional accounting qualification CPA-K /ACCA/ACA/CFA and a member in good standing with ICPAK or relevant professional body.
• Minimum 5 years relevant experience and in a in a similar position.