Franchise Manager at Extreme Clean

Job Summary

The key purpose of the owner-operator is to provide quality customer service to all customers through optimal management. The incumbent is responsible for managing the team of staff, finding and creating business associations that have positive potential, maintaining the assets and consumable stock, focusing on turnover, ensuring the smooth operation of the business, maintaining a good relationship with customers and handling customer requirements effectively.

Responsibilities

• Seeking viable business associations and development
• Asset utilization and management.
• Effective Communication with stake holders.
• Carry out leadership within the outlets.
• Business awareness and development.
• Judgement and effective decision making.
• Focus on the effective management of accounts receivables.
• Overseeing outlets management
• Ensuring optimal functioning of businesses in accordance with the objectives of the company.
• Managing and training team of staff and franchise management and to ensure that all are informed on and conversant with all equipment and tools and all relevant processes
• Maintain good relations with related parties and stakeholders.
• Sending reports daily.
• Manage and promote business sales.
• Visit project managers and contractors on site and assist in supervision where necessary
• Seek potential business sites and proposing to management
• Conducting feasibility tests before proposing of potential site and business association.

Key Requirements.

• 5 – 10 years’ experience in a management role.
• Master’s degree in Business Management or any other related field.
• Bachelor’s degree in Business Management or any other related field.
• Technical knowledge regarding the functionality and application of equipment and tools is an added advantage.
• Should have strong Leadership skills.
• Must have excellent communication skills.
• Must have good customer service skills.
• Should have a knowledge in marketing, human resource, quality control, accounting.