Front Office Admin at Fanisi HR Solutions

Duties and Responsibilities

• First point of contact for guest enquiries; providing information and directing them appropriately
• Assist and liaise with the internal team in the planning and preparation of office functions e.g. meetings, parties, retreats and conferences
• Maintain an up-to-date contact database of experts, clients, suppliers and other stakeholders
• Maintain a safe, clean and tidy reception area at all times
• Supervise the cleaning staff and ensure they keep the desired standards.
• Receive, sort and distribute mail and other deliveries
• Manage general office correspondence
• Man the reception at all times and ensure backup when absent from the reception desk
• Maintain and manage an adequate inventory of office supplies e.g. stationery.
• Maintain a record of invoices, delivery notes and the general filing system for all correspondence
• Provide clerical assistance to the internal team as required e.g. photocopying and filing.
• Provide administrative support to the office team as may be necessary.

Person’s Specifications

• Diploma in Front Office Operations/Customer Service or admin
• At least 2-years’ experience working as a front office admin
• Knowledge of Administrative and Front desk procedures
• Reliable, Customer focused and service-oriented
• Flexible-able to work outside the normal working hours
• Superior verbal and written communication skills
• Good interpersonal and relationship-building skills, emotionally intelligent individual
• Professional appearance, courteous and friendly attitude.
• Active listener and attentive to detail
• Proficiency in MS Office suite.