Front Office Admin - Nakuru at Brites Management

Duties and Responsibilities

• Administrative Support: Provide administrative support to real estate agents, including answering phone calls, scheduling appointments, and managing calendars. Assist with preparing and processing real estate documents, contracts, and agreements.
• Client Communication: Serve as a primary point of contact for clients, prospective buyers, and sellers. Respond to inquiries, provide information about available properties, and schedule property viewings as needed.
• Listing Management: Assist with listing management tasks, including inputting property listings into the MLS (Multiple Listing Service) database, updating property information, and coordinating property marketing efforts.
• Transaction Coordination: Coordinate real estate transactions from contract to closing. Ensure that all required documentation is completed accurately and submitted on time. Communicate with clients, lenders, title companies, and other parties to facilitate a smooth closing process.
• Marketing Support: Assist with marketing and advertising efforts to promote properties and attract potential buyers. Create marketing materials, including flyers, brochures, and online listings. Coordinate social media postings and email campaigns.
• Database Management: Maintain client databases and CRM (Customer Relationship Management) systems. Update contact information, record communications, and track transaction progress for reporting purposes.
• Office Operations: Oversee general office operations, including managing office supplies, equipment, and facilities. Ensure that office spaces are clean, organized, and well-maintained.

Key Requirements Skills, experience and qualification

• Proven experience in office administration or administrative support roles, preferably in the real estate industry.
• Knowledge of real estate processes, terminology, and documentation.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and real estate software (e.g., MLS, CRM).
• Excellent communication and interpersonal skills, with a customer-focused attitude.
• Strong organizational and multitasking abilities, with attention to detail and accuracy.
• Ability to work independently with minimal supervision and as part of a team