Front Office Admin at Stratostaff

Profile Introduction            

Our client a multinational company seeks to bring on board a Front Office Admin, who will be responsible for providing efficient front office services for the Administration services.

Key Areas of Responsibility

• Handling incoming and outgoing telephone calls and deliveries.
• Assists staff in using telephones by setting up passwords and voice mail.
• Updating and sharing the telephone list with all current staff.
• Delivery, receipt and distribution of mail from courier services.
• Receiving visitors at front desk and directs the visitors as appropriate.
• Assists in typing correspondence for various staff including visa letters and other  letters as may be requested.
• Assist in the recruitment process such as preparing interview schedules, sending  emails and calling the candidates.
• Assist in preparation of documentation for various meetings as requested.
• Support in institutional events and HR & Administration driven initiatives: - such as staff parties, staff engagement activities etc.
• Support the procurement department in VAT application and other administrative  duties when need arises.
• Assist in applying for NITA training applications and making follow up for  reimbursements.
• Translations – English/French for French speaking callers and visitors.
• Undertake any other duties as may be directed by the HR unit and other departments within the organization.

Minimum Qualifications:

• Bachelor’s Degree in Business Administration or equivalent.
• Diploma of proficiency in French is an added advantage.
• At least two years relevant experience.
• Experience in use of ERP is an added advantage.

Key Skills & Competencies

• Excellent communication and interpersonal skills.
• Excellent customer service skills and telephone etiquette.
• Familiarity in modern office communications systems.
• Good team player.
• Well organized.
• Proficiency in standard office computer applications and databases such as: MS Office Word, Excel, PowerPoint and Internet.
• Ability to work in French as well as English.