Front Office and Administrative Assistants at Kenya Climate Innovation Center (KCIC)

• The incumbent is responsible for ensuring the seamless operation and daily functioning of the KCIC office by providing quality service to both internal and external clients. This role includes managing front desk operations, handling inquiries, and serving as the primary point of contact for the general public, customers, and visitors, while also supporting the administrative needs of the office.

Key Responsibilities

• Attend to visitors, determine the nature of the enquiry, and direct visitors to appropriate personnel; Manage and screening of all incoming calls and office emails.
• Maintain cleanliness and orderliness within the office while abiding by the policies and regulations of the organisation.
• Take the lead in mail management, including sorting and distributing of mail, and coordinating mail flow in and out of the office.
• Maintain, monitor and update office inventory by regularly tracking stock levels, updating inventory records, and ensuring timely reordering of supplies to meet office needs
• Develop and maintain an organised office filing system.
• Schedule and attend meetings, -and assist taking minutes for the meeting.
• Provide additional general clerical duties
• Manage petty cash transactions, including disbursements, reconciliations, and maintaining accurate records of expenses
• Manage and maintain office assets, updated asset registers and tagging of assets in the office in liaison with the Central hub
• Provide support to the BIH Manager in event coordination, logistics, and general administrative tasks
• Any other duties as assigned from time to time

Professional Qualifications, Knowledge and Experience

• At least a Diploma in Front Office Management, Business / Office Administration / Public Relations or any other related field;
• Bachelor’s degree in business administration, or any other related field is an added advantage;
• At least two (2) years of experience working as a Front Office Operations or customer care