Front Office Manager at Oasis Healthcare

Key Responsibilities:

• Answer phone calls, emails, and in-person inquiries.
• Communicate with patients to set up and schedule optimal appointment times.
• Gather and track medical information from patients.
• Organize and input data into electronic health records.
• Inquire and process patients’ health insurance.
• Support office with administrative and secretarial tasks.
• Communicate with the internal office team and providers to ensure patients are helped and everyday tasks are accomplished.
• Schedule appointments, including revisits between doctors and patients.
• Assisting patients with completing necessary forms and documentation.
• Keeping a clean and calm reception area.
• Processing billing and payments, using medical software.
• Scanning, filing, and mailing documentation as required.
• Managing front office stock inventory and keeping it updated.
• Maintaining information confidentiality at all times.
• Collecting, analyzing, and processing all the client feedback
• Any other duty as may be assigned.

Job Requirements

• Diploma in Front Office Management from a recognized institution; a relevant degree will be an added advantage.
• Ability to work under minimum supervision.
• MUST be Computer literate i.e., Excellent knowledge of MS Office (especially Excel and Word)
• A least 3 years experience as a front desk representative, agent, receptionist, or relevant position.
• Strong communication and people skills.
• Good organizational and multi-tasking abilities.
• Problem-solving skills.
• Any relevant Degree from a recognized institution will be an added advantage.