GA Field Sales Representative (Kenya) at Smollan

Key duties and responsibilities

Healthcare engagement promotion

• Visit targeted HCPs regularly to promote child nutrition products and provide scientific detailing.
• Educate HCPs on the benefits, usage guidelines, and nutritional content of products.
• Build and maintain relationships with key opinion leaders (KOLs) and pediatric networks.

Scientific Education and training

Territory Management

• Conduct and support medical education activities such as CMEs, roundtables, webinars, and in-clinic sessions.
• Ensure scientific claims and communications align with internal and local regulatory guidelines.
• Support product launches with medical training sessions for HCPs.

Market intelligence and reporting

• Gather insights from HCPs about child nutrition trends, concerns, competitor activity, and product feedback.
• Provide weekly and monthly reports to the Category Manager on territory performance and insights.
• Recommend strategies to improve product positioning based on field learnings.
• Develop and execute a territory action plan with clear coverage targets.
• Ensure visibility of company materials and samples in compliance with medical marketing guidelines.
• Collaborate with sales, marketing, and regulatory teams to ensure aligned messaging and outreach.

Compliance & Ethics

• Operate in full compliance with WHO Code, local laws, and Company policy on marketing breast milk substitutes (BMS).

Working relationships

Internal Relationships: Sales, Marketing, Supply chain and Finance

External Relationships: Local Authorities, medical associations/bodies

Requirements

Knowledge, experience and qualifications required

Education

• Bachelor’s degree in Nutrition, Nursing, Pharmacy, Life Sciences, or related field.

Experience:

• Minimum 2–3 years of experience in medical sales or healthcare engagement, preferably in pediatrics or nutrition.
• Strong understanding of child health, nutrition science, and clinical detailing.
• Excellent communication, presentation, and relationship-building skills

Skills and Competencies:

• Scientific & Technical Acumen
• Territory Planning & Execution
• Communication & Influence
• Customer Engagement
• Compliance & Integrity
• Insight Gathering & Field Reporting

Decision-making

• The job holder has no final authority on key decisions in the department other than routine decisions related to execution of work.

Working Conditions   

• Field-based role with regular travel to healthcare facilities, clinics, and hospitals within assigned territory.
• May involve occasional weekend events (e.g., CMEs or pediatric conferences, etc)