General Manager at Beachfront Vipingo

Education, Skills and Experience

• Bachelor's Degree in Hospitality Management, Hotel Management, or related field
• Master's Degree in Hospitality Management, Hotel Management, or related field will be an added advantage.
• Minimum Ten (10) years' progressive hotel management experience, with at least 5 years at senior management level in a four-star or five-star hotel.
• Strong leadership, financial management, strategic planning and guest service skills.
• Experience in hotel pre- and post-opening operations.

Duties and Responsibilities

• Provide overall strategic leadership and direction for the hotel.
• Develop and implement business plans, budgets, and operational strategies.
• Ensure achievement of revenue, profitability, and occupancy targets.
• Oversee all hotel departments to ensure efficient operations and service delivery.
• Monitor guest satisfaction and implement service improvement initiatives.
• Ensure compliance with company policies, legal requirements, and hospitality standards.
• Lead, mentor, and evaluate departmental heads and staff.
• Develop and maintain relationships with key stakeholders, clients, and partners.
• Review operational and financial performance reports and take corrective action where necessary.
• Ensure effective risk management, safety, and security practices within the hotel.
• Approve major procurement and capital expenditure decisions.
• Drive business growth through innovation and market expansion initiatives.