General Manager(Destination Management Company)- Nairobi at Summit Recruitment and Search

Key Responsibilities.

• Develop and execute a strategic business plan aligned with the company’s growth objectives.
• Lead local and international contracting with hotels, lodges, and tour operators, ensuring the best possible rates and value additions.
• Use advanced negotiation tactics to maximize profitability and build strong supplier relationships.
• Oversee marketing, sales, and digital strategies to enhance visibility and drive online bookings.
• Expand international client networks through partnerships, expos, and trade fairs.
• Ensure operational excellence in reservations, logistics, and customer experience.
• Lead and mentor staff to create a high-performance culture focused on service and results.
• Manage budgets, forecasts, and financial performance while optimizing cost efficiency.
• Represent Glory Safaris in trade fairs and stakeholder engagements locally and internationally.

Key Requirements.

• Bachelor’s degree in Tourism, Business, or related field (Master’s preferred).
• 8–10 years of experience in the safari, DMC, or hospitality industry, with 4+ years in a leadership role.
• Strong negotiation and contracting experience with local hotels and international operators.
• Proven track record in digital marketing, online travel platforms, and CRM systems.
• Strong financial, operational, and leadership skills.
• Excellent communication, interpersonal, and presentation abilities.
• Visionary leader with a results-driven mindset.
• Exceptional negotiator with strong business instincts.
• Tech-savvy and comfortable with digital transformation.
• Excellent communicator and relationship builder.
• Passionate about tourism, wildlife, and guest experiences.