General Manager at Reeds Africa Consult

• They are looking to recruit a key member of the leadership team to lead the commercial and operations teams.

Responsibilities:

• The GM of Commercial & Operations will be a member of the Executive Committee and will report directly to the Chief Executive Officer
• Lead the sales and operation departments and activities of the company and Formulate and implement effective sales strategies.
• Monitor customer, industry, and competitor developments to facilitate continued relevance of the company’s products
• Pursue new business and strategies as well as lead in the development of new products and services.
• Lead the development of company sales budgets and financial plans
• Lead the expansion of the company into new locations and markets
• Develop and implement policies to ensure portfolio quality remains within company limits.
• Oversee the delivery of the company’s revenue targets and operational processes
• Oversee all lending, portfolio monitoring, and collections operations of the company, including recruitment of key personnel in these departments
• Develop and implement company lending and operational policies.
• Manage key 3rd party relationships to ensure the company achieves deployment and collection targets
• Develop appropriate staff training, monitoring and incentive plans to support the company in achieving its goals
• Oversee the daily operations and staff within the departments under his/her purview
• Other responsibilities may be agreed from time-to-time with the CEO.

Qualifications:

• At least 10 years of experience in a microfinance lending business, with a significant portion spent in branch or loan origination roles
• At least 7 years of experience managing teams, with a specific focus on sales and operations teams in microfinance organizations.
• Demonstrated experience leading microfinance sales teams in achieving their sales targets
• Must be able to pass CBK fit and proper tests
• Bachelor’s and/or Masters in business-related degrees from recognised universities
• Strong digital proficiency
• Ability to work in Kenya without sponsorship (preferably a Kenyan citizen)
• Proficiency in English and Kiswahili