General Manager at Rose Avenue Group

Job Description

A leading engineering company providing technology and infrastructure solutions with operations in Telecommunications, ICT and Power sectors are looking for a General Manager. Reporting to the Managing Director, the General Manager is responsible for overseeing and managing the operations, strategic planning, and team leadership within the respective engineering disciplines. 

Direct Reports: Head of Water Engineering sector, Head of Healthcare sector, Head of Geomatics sector

Job Responsibilities

Operational Management: 

• Develop and implement effective strategies and programs to achieve business objectives and ensure efficient operations.
• Oversee project management, from planning and design to execution and delivery, ensuring compliance with industry standards and regulations.
• Monitor project progress, including cost, quality, and timelines, and take corrective actions as necessary. 
• Collaborate with cross-functional teams to identify and resolve issues or challenges that may arise during project execution. 

Team Leadership: 

• Lead a team of engineers, technicians, and support staff, providing guidance, mentorship, and performance feedback.
• Foster a collaborative and high-performing work environment, encouraging innovation, professional development, and knowledge sharing. 
• Set clear goals and objectives for the team and ensure their alignment with departmental and organizational objectives. 
• Conduct performance evaluations and promote a culture of continuous improvement. 

Business Development and Client Relationship Management:

• Identify and pursue new business opportunities, including client acquisition and retention. 
• Develop and maintain strong relationships with clients, understanding their needs and providing innovative solutions. 
• Attend industry events, conferences, and networking opportunities to promote the company's services and build a strong professional network. 
• Collaborate with the sales and marketing teams to develop strategies and campaigns to expand the company's market presence. 
• Any other duty that may be assigned by the management.

Key Performance Indicators

• Revenue growth and profitability
• Customer satisfaction and retention
• Project delivery and performance
• Employee engagement and retention
• Compliance with regulations and industry standards
• Business development and new client acquisition
• Operational efficiency and cost control

Other Requirements

• Bachelor's or Master's degree in engineering or relevant field.
• Proven experience in a senior managerial role within the engineering industry, typically over 10 years.
• Strong understanding of medical engineering, water engineering, and geomatics engineering.
• In-depth knowledge of relevant regulations, standards, and best practices within the respective engineering disciplines. 
• Excellent leadership, communication and interpersonal skills, with the ability to effectively engage with clients, team members, and stakeholders. 
• Solid business acumen and strategic thinking abilities.
• Knowledge of relevant regulations, standards, and best practices.
• Financial acumen and experience managing budgets.
• Ability to build and maintain relationships with stakeholders.
• Strong problem-solving and decision-making skills.
• Demonstrated project management skills, including budgeting, resource allocation, and risk management. 

Critical Competencies

• Leadership: Ability to lead and inspire a team, set clear goals, and deliver results.
• Strategic Thinking: Capacity to think long-term, identify opportunities, and develop effective strategies.
• Technical Expertise: In-depth knowledge and understanding of medical engineering, water engineering, and geomatics engineering.
• Communication: Strong verbal and written communication skills to effectively interact with internal and external stakeholders.
• Business Acumen: Understanding of business principles, financial management, and market dynamics.
• Problem-solving: Ability to analyze complex problems and generate innovative solutions.
• Relationship Building: Skill to build and maintain relationships with clients, suppliers, and industry partners.
• Adaptability: Ability to navigate challenges and changes in the industry and adapt accordingly.
• Decision-making: Capacity to make informed and timely decisions considering all relevant factors.