Global Operations Officer, Global Operations Unit at IREX

Your Background & Skills 

• Bachelor’s Degree 
• 3+ years of experience 
• Experience in international affairs, NGO, or international organizations  
• International Development knowledge and experience with USAID relevant work experience preferred 
• Regional experience in Central, Latin America and the Caribbean preferred  
• Demonstrated understanding of United States Government (USG) regulations and compliance issues  
• Ability to work with and communicate effectively with colleagues at all levels of the organization  
• Detail-oriented and highly organized, with the ability to multi-task and work independently  
• Strong computer skills, especially Microsoft Office: Outlook, Word, PowerPoint, and Excel  
• Ability to effectively provide support and solutions across borders and cultures  
• Ability and interest to work in a fast-paced, small office work environment  
• Spanish language skills preferred 
• You must have unrestricted authorization to work in the country where you reside. 

Your Daily Tasks 

• Work on new country registration: selection of and close coordination with legal firms, including negotiating terms and scopes of work; submission of organizational documents, powers of attorney, and other forms of documentation as required per country/location 
• Process documents required for registrations; prepares procurement packages; reviews and clarifies required documents with local legal firms  
• Conduct regular reviews of policies and conducts regular audits on agreements, vendors, and legal documents 
• Manage and maintain the Global Operations SharePoint page and internal folders   
• Manage and maintain the Global Operations database including country profiles information  
• Monitor the close-out processes of IREX Global Offices  
• Update, manage, review Global Ops internal templates, manuals, and trackers 
• Identifies and documents best practices, lessons learned and performs root-cause analysis and other problem-solving activities to identify effective corrective actions and improvements to current Operations policies and procedures  
• Support Global Operations Manager in the maintenance of operating procedures to ensure that polices and procedures is up to date 
• In coordination with the Global Operations Manager, develop and utilize professional networks to inform decision making and benchmarking of best practices for international operations  
• Manage Global Operations' inbox and Zendesk requests 
• Prepare, edit, and revise documents required for banking, Power of Attorney, and all other formal communications  
• Arrange and manage Global Operations' meetings with other support units, e.g., NBDU, Global Finance, Regional HR, and IT  
• Serve as the primary contact for Global Operation’s vendors, e.g., services (notary and translation services) 
• Manage and provide day-to-day oversight of the IKnow Operations system (iKFO) for field-based personnel and operational data 
• Manage vendor contracts and agreements, process invoices, and procurement for vendors. 
• Monitor new business initiatives 
• Monitor the startup and close-out processes of IREX Country Offices  
• Track program awards and global activities 
• Process procurement requests and vendor setup for approval of the Global Operations Manager and Grants and Contracts  
• Process payments in AP for all Global Operations vendors 
• Work collaboratively with the Global Operations Team to ensure project deliverables are met 
• Other support duties as needed.