Head of Carrier Sales at Telkom Kenya

Reporting to : Chief Wholesale and Cloud Officer

Band : 5.1

Business Unit  : Telkom Digital

Purpose: 

The job holder will be required to leverage on Telkom Kenya’s infrastructure capabilities to sell services to licensed operators nationally, regionally and internationally to meet the Company’s sales objectives. He /She will be responsible for negotiating carrier rates, building customer relationships, onboarding new carriers and carriers compliance.

Key Duties and Responsibilities

• Manage, coach and direct the Sales team in execution and implementation of Telkom Carrier sales strategy and ensure compliance with Telkom’s policies, practices and procedures.
• Build, develop and grow existing carrier relationships and negotiate competitive carrier rates while maintaining Company revenue and margin goals.
• Develop and nurture relationships with new and existing customers to secure additional capacity to meet the demands of the sales team.  
• Manage new carrier onboarding through communication and detailed data entry that includes available equipment and optimal points of contact.
• Manager all the aspects impacting the customer accounts and eliminate any barriers in achievement of sales targets to grow carrier business and customer base
• Provide key insight on market trends and pricing to the executive team.
• Support the execution of customer-focused RFQs.
• Maintain a complete understanding of targeted capacity including POC’s.

Academic Background and Professional Knowledge

• Bachelor’s degree in Business, Economics, IT or Telecommunications.
• Master degree would be an advantage.
• Minimum 5+ years of experience in carrier business development, carrier operations, carrier pricing and negotiations environment.
• Minimum 5+ years of management experience, Relationship management and Extensive Telecoms Industry Knowledge.

Here are the skills we are looking for

• Ability to effectively negotiate with carriers in regards to market rates.
• Analytical mindset and data driven
• Sales Management skills
• Solution selling skills
• Good presentation skills
• Problem solving skills
• Strong planning, organizational and critical thinking skills
• Must have previous experience leading team members.