Head of HR & Operations at HCS Africa

Our Client, in the manufacturing industry seeks to recruit a Head of HR & Operations to spearhead the development of strategic HR & operations plans that reflect the longer-term objectives and priorities established by the board.

Reports to: General Manager

Job Location: Mlolongo, Mombasa Road 

Duties and Responsibilities

• HR Management
  • Spearhead the development of strategic HR & operations plans that reflect the longer-term objectives and priorities established by the board.
  • Develop and maintain research and development programs to ensure that the company remains at the forefront of the industry and applies the most cost-effective methods and approaches to provide a leading-edge, unique service that ensures the company remains competitive
  • Drive the continuous development of investors in people principles through the HR development plan
  • Oversee the recruitment, selection, and development of the organization’s succession plan
  • Spearhead the continuous training and development for the teams to build skills
  • Ensure positive employer branding in the market
  • Actively promote equality and diversity in the workforce
• Operations Management
  • Ensuring appropriate operational planning and quality assurance control systems are in place and complied with.
  • Ensures full implementation of ISO at all times
  • In partnership with the management provide direction on performance management to ensure the achievement of objectives, targets, and strategic plans
  • Ensuring that the operating objectives and standards of performance are not only understood but owned by management and all other employees
  • Lead, manage and motivate employees to deliver high-performance results
  • Maintaining the high operational performance of the company through PMPs and reviews
  • Representing the company to major customers and professional associations
  • Lead on the development and definition of policies and procedures compliance strategy and quality improvement plan
  • Embed a mindset of continuous improvement in all activities within your control
• Compliance
  • Ensure full compliance with the labour laws
  • Ensure that the organization is compliant with all regulatory and industry requirements; Health & Safety, Quality Management, and business operational licenses
  • Ensure that the appropriate structures, systems and procedures are in place to keep the organization abreast of industry policy, legislative changes/impact
  • Develop the organization to be an ethical business in all respects of its activities
• Management Reporting
  • Ensure weekly and monthly departmental reporting & analysis
  • Manage the company’s action logs & reporting

KPIs

1. High productivity levels of individuals, departments and overall performance of the company
2. Efficiency of company operations- Full implementation of policies and procedures
3. Implementation of ISO, audit and board recommendation
4. Full implementation of the training calendar and activity plan
5. Zero fines and penalties for non-compliance
6. Daily, Weekly & Monthly Reporting & data analysis

Essential Skills, knowledge & Experience

• Bachelor’s degree in Human Resources or related field
• 8+ years of relevant professional experience with a solid understanding of a HR and Operations management
• Proven work experience as an HR Operations Manager, HR Manager or similar role
• In-depth knowledge of labor laws and human resources best practices.
• Demonstrable experience with human resources metrics/ performance appraisals.
• Ability to develop and successfully implement clear and fair company policies
• Excellent analytical and decision-making abilities
• Excellent active listening, negotiations and presentation skills