Head of Operations at Delsco

Responsibilities & Duties:

• As the Head of Operations, you will play a critical role in guiding the organisation towards success. Your responsibilities and duties will include:
• Developing a strategic plan to optimise productivity and achieve organizational goals.
• Reviewing and improving organisational effectiveness through process development, employee oversight, and innovative changes.
• Adhering to company standards for excellence and quality.
• Identifying opportunities for expansion and growth by developing new business relationships.
• Providing guidance and feedback to help team members strengthen specific knowledge and skill areas.
• Overseeing day-to-day operations, assigning and ensuring the completion of weekly performance goals, and accomplishing your own goals.
• Recruiting, onboarding, and training high-performing employees to achieve sales, profitability, and market share objectives.
• Maintaining project timelines to ensure effective task completion.
• Developing, implementing, and maintaining budgetary and resource allocation plans.
• Delegating responsibilities to the best-qualified employees and enforcing all policies, procedures, standards, guidelines, and cultural values.
• Efficiently resolving internal staff conflicts to the mutual benefit of all involved.

Qualifications:

In addition to the responsibilities outlined, we are looking for candidates with the following ideal skills and qualifications:

• Proven success in a managerial role, demonstrating leadership and decision-making ability.
• Excellent communication, collaboration, and delegation skills.
• Experience in the marketing and events (desired)
• A proven track record of developing and achieving financial plans.
• Ability to motivate and lead employees while holding them accountable for results.
• Strong working knowledge of operational procedures in events and marketing industry
• A Bachelor’s degree (or equivalent) in business management or a related field.
• Experience in conducting performance evaluations and driving performance improvement.
• Working knowledge of human resources processes and employee development.
• Top flexibility and adaptability to evolving business needs.

Remuneration: Gross Kes. 90,000 – 100,000