Career Opportunities at Delsco

Responsibilities & Duties:

• As the Head of Operations, you will play a critical role in guiding the organisation towards success. Your responsibilities and duties will include:
• Developing a strategic plan to optimise productivity and achieve organizational goals.
• Reviewing and improving organisational effectiveness through process development, employee oversight, and innovative changes.
• Adhering to company standards for excellence and quality.
• Identifying opportunities for expansion and growth by developing new business relationships.
• Providing guidance and feedback to help team members strengthen specific knowledge and skill areas.
• Overseeing day-to-day operations, assigning and ensuring the completion of weekly performance goals, and accomplishing your own goals.
• Recruiting, onboarding, and training high-performing employees to achieve sales, profitability, and market share objectives.
• Maintaining project timelines to ensure effective task completion.
• Developing, implementing, and maintaining budgetary and resource allocation plans.
• Delegating responsibilities to the best-qualified employees and enforcing all policies, procedures, standards, guidelines, and cultural values.
• Efficiently resolving internal staff conflicts to the mutual benefit of all involved.

Qualifications:

In addition to the responsibilities outlined, we are looking for candidates with the following ideal skills and qualifications:

• Proven success in a managerial role, demonstrating leadership and decision-making ability.
• Excellent communication, collaboration, and delegation skills.
• Experience in the marketing and events (desired)
• A proven track record of developing and achieving financial plans.
• Ability to motivate and lead employees while holding them accountable for results.
• Strong working knowledge of operational procedures in events and marketing industry
• A Bachelor’s degree (or equivalent) in business management or a related field.
• Experience in conducting performance evaluations and driving performance improvement.
• Working knowledge of human resources processes and employee development.
• Top flexibility and adaptability to evolving business needs.

Remuneration: Gross Kes. 90,000 – 100,000

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Responsibilities & Duties:

As an Event Operations Manager, you will play a pivotal role in ensuring the seamless execution of the client’s events. Your responsibilities and duties will include:

• Understanding the requirements and details of each event.
• Identifying and addressing clients' needs and wants.
• Regularly meeting and coordinating with clients to ensure their satisfaction.
• Creating event proposals and presenting them effectively.
• Negotiating sponsorship deals to enhance event success.
• Handling event logistics, including vendor and venue coordination.
• Maintaining strong working relationships with vendors and venues.
• Planning various event aspects, such as venue, food, and beverage.
• Delegating event planning tasks to team members when necessary.
• Coordinating event social programs to engage participants.
• Staying within budget while ensuring event specifications are met.
• Issuing invoices and collecting payments promptly, while creating comprehensive financial reports.
• Managing and overseeing events on the day of, including problem-solving, directing event setup, communicating with staff, and organizing vendors.
• Collaborating with the marketing team to create effective event advertisements.
• Anticipating and planning for different event scenarios.
• Offering timely solutions to resolve issues.
• Creating sales opportunities for future events during client liaisons and events, leveraging a strong knowledge of the company.
• Evaluating event success and submitting comprehensive reports.
• Managing and planning multiple events concurrently.

Required Skills and Qualifications:

To be successful in this role, you should possess the following qualifications and skills:

• 3-5 years of experience as an event coordinator/manager or in a similar role.
• A portfolio showcasing your successful event management track record.
• Proficiency in MS Office.
• Exceptional vendor management skills.
• A strong sense of ownership and pride in your performance and its impact on the company's success.
• Critical thinking and problem-solving skills.
• Team player with excellent time management.
• Exceptional interpersonal and communication skills.
• Keen attention to detail.
• Strong written and verbal communication abilities.
• Excellent client-facing skills.
• High flexibility and the ability to multitask effectively.
• Expert interpersonal skills.
• Experience in risk management.

Remuneration: Gross Kes. 35,000 – 45,000