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  • Posted: Jul 28, 2020
    Deadline: Not specified
  • Note: Never pay any money to any recruiter for any purpose (certificates, medical testing, interview, work kit or any other thing).
    At Moko Furniture, we serve Africa’s rising class as they create homes that reflect their aspirations and desires. By developing original products and serving our customers in novel ways, we deliver unmatched value and a superior experience.
    Read more about this company

    Head of Operations & Supply Chain


    Moko’s Head of Operations & Supply Chain is responsible for scaling our supply chain and distribution to reach millions of customers. We’re looking for a self-driven and analytical leader with the ability to direct and grow our operations team and systems toward this goal. You’ll be excited to solve big problems like building out a local network of contract manufactured furniture suppliers and delivering smiles to thousands of customers each month. You’ll be obsessed with order and efficiency, creating, and improving systems to organize and streamline the work of your team as it expands.


    Moko’s products are made from “the good stuff”, and it’s always on-hand

    • Manage and expand a network of the best suppliers in Kenya and around the world – for factory raw materials and contract manufactured furniture products.
    • Define and implement quality standards and controls to ensure we receive the top-quality materials and products every time.
    • Level-up our inventory management, making stock outs a thing of the past.
    • Ensure a scalable, diverse supply base which delivers increasing volumes as we continue to grow.

    Make WOW deliveries at scale every time

    • Manage and grow our consumer and B2B distribution operations to efficiently deliver every order on time – from 800 to 7,000 home deliveries per month within the next two years.
    • Make home deliveries – a major touch point with our customers – a smiley Moko experience.
    • Run one of the most efficient delivery operations East Africa has ever seen – operating within cost per unit volume and cost per product targets.

    Keep & secure a happy home for Moko

    • Ensure strong systems and SOPs are in place for all inventory movements – every warehouse passes regular stock audits with flying colours.
    • Coordinate environment, health and safety initiatives across the company, ensuring high standards are adhered to in order to achieve a safe work environment.
    • Ensure strong facility management and security protocols in place throughout our warehouse and factory facilities.

    Lead like a Moko-er

    • Serve on our Senior Leadership Team, setting organization-wide strategy and coordinating with other functional leads.
    • Invest in coaching and development of your team, growing their capacity and raising up the next generation of Moko leaders.
    • Maintain a high-performance culture, setting ambitious targets and rewarding outstanding accomplishments.
    • Build an environment which is direct and honest, encourages initiative and puts our customers’ smiles first.


    • You are eager to take responsibility for a key function at a senior leadership level and energized to build an extraordinary Home + Living brand.
    • You have deep experience in supply chain and distribution
    • You are an adaptable leader, with experience leading large teams through periods of change, and a track record of motivating and developing your direct reports toward outstanding results.
    • You are highly systems-oriented, matching your process improvement toolkit with a strong understanding of cost controls to drive value addition through efficiency.
    • You are a strong strategic planner, translating the company’s goals into measurable outcomes which guide your team to success.
    • You are a strong critical thinker and problem solver, using a sharp understanding of the bigger picture to effectively overcome operational hurdles.

    Method of Application

    Interested and qualified? Go to Moko Furniture on to apply
  • Send your application

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