Head Waiter at Dove Nest Lodge

We’re looking for a professional, experienced Head Waiter to perform impeccable Restaurant services and provide our guests with a safe and clean environment for an exceptional stay with us. You’ll lead the Service team, ensure team members comply with high standards of cleanliness and sanitation protocol, experience in a supervisory role overseeing service staff or a similar role is required. Excellent communication skills and leadership experience, you’re highly encourage you to apply.

Head Waiter Responsibilities

• Train and supervise restaurant servers to give high standards of service in terms of time, quality and personalization.
• Supervises the mise-en-place of the assigned station to ensure a smooth service during operation.
• Inspect table layouts in the station ensuring that they meet the standards set.
• Check and ensure the serviceability of equipment and furniture.
• Sell food and beverage so as to meet restaurant budgets.
• Take food and beverage orders correctly.
• Give wine service according to international practices.
• Prepare flambe items, if offered by the restaurant, with showmanship and authenticity in preparation
• Control the inventory of cutlery and service equipment allotted to the station.
• Assign duties ensuring equity of work
• Ensure that staff meets hygiene and discipline standards.
• Ensure that the station is free from dust

Head Waiter Qualifications

• A Graduate Certificate/Diploma in Management.
• At least 2+ years’ experience in a busy hotel.
• Extensive knowledge of environmental services (EVS), including detailed cleaning processes and a wide range of cleaning supplies and equipment
• Applicants should be excellent leaders, detail-oriented, and demonstrate a commitment to customer service